Indian Gifts Portal / Intermesh Shopping Network Complaints & Reviews

This is the worst company to deal with . First I got an email confirmation that my payment is processed by CC Avenue (the company who process the payment) after few minutes Indiagiftportal emailed me saying that my order dint go through.

They did not delivered the product but my Credit card is charged . I have called CCAvenue and Indiagiftportal, emailed them no response. Only the live chat people asking me to email the support people for which no response is given.

Dear Sir, I've ordered a online birthday gift to my sister in indiangiftsportal.com (Order Number: IGP428261). They delivered a different item instead of the actually ordered one. I called many times () and mailed their customer support ([protected]@indiangiftsportal.com & [protected]@indiangiftsportal.com) number of times but only false promises were given(Complaint CASE:52380). Guys sitting abroad like me are very often cheated by such online frauds. Kindly help us in this regard. Thanks, Suresh Subbiah

I had placed an order on indiangiftsportal.com with order no. IGP414019 But unfortunately, the order has not been completely delivered. It was supposed to reach USA on 22nd August, but still has not reached. On enquiry, customer care of indiangiftsportal, does not know the status, and on tracking the shipment, on indiaontime.com, it says that the product has been delivered at Lucknow. Pathetic service by indiagiftsportal. Hugely disappointed. Request to all, do not use Indiangiftsportal to send gifts!!

Really unhappy with the kind of service that you guys have provided with delivery happing on 3 diff days for individual itmes, because the vendor had forgotten to deliver all the items my brother had to follow up with him. Also most imp point to be raised is that the pic that was flashed on ur website when i place the order,was pretty, but when my brother received the rakhi its was so bad the sweet box was not gift wraped,sweets were of inferior quality,dryfruit bag again was not wraped and quality was so bad, and almost half bag was full of kharekh and not other expensive dryfruits,rakhi was also so cheap and completely diff to what i ordered. i would like you to look into the matter and compensate for the delays.i feel cheated,very unpleasant exp with indiangiftsportal. I want the consumercomplaints to look into the matter so that not other customer fall prey to this ecom buss which is taking advantage of the technology to make undue profits at the cost of conmsumers.

I placed an order on 24th july Indian Gift Portal Service and they didnot deliver my product. there is no option of even cancelling the order. ........................................................................... # GIFT ITEM/S ORDERED: # IGP379092 # ........................................................................... 1 X Designer Om Rakhi with Free Silver Coin : US$ 8.85 Shipping : Free Shipping Total : US$ 8.85 (or Rs. 510.78) Please look through the complain and I want my money back

I ordered one products from the Indian Gifts Portal site on 10 Apr, 2013 with the ID no IGP363295.
Gift name is Artisan romantic message for your love rs Rs. 425.01.
In order history they mention it will get deliver in 3 day till 13 Apr 2013 but till today 15th may 2013 it's not get deliver.Mail was misleading, it makes the customer assume as the both the products under IGP363295 are delivered. However that was not the case. After repeated attempts, I could connect to the Customer Care. Customer Care service is so pathetic that they could not deliver what they promise. I contacted so many time with these guys. Finally on 1st May they informed me that the product has not yet been dispatched. I asked them to Cancel my order.and send me the cancellation note. I have been mentally harassed since so many days, Please help me to come out of this situation.

I placed an order on 3rd Feb and till now I have no clue on where the product is. All my complaints and emails to the support team are going unanswered. When I called up to enquire about the product I only got an answer that they also dont know where the product is and after that they always answer to say they'll track the order and revert back in 30 min. Til now no one called up to provide an update on the status. For info, I spoke to Nigar, Krithika and one more executive whose name I dont remember. This is not first time I ordered from this site. The delivery was always late but this time it crossed the limit.. item not being delivered only! And no one is bothered to respond.

Order History

Order Id Date Cost Order Status* Send Enquiry
IGP352253 03 Feb, 2013 US$ 24.02 Dispatched

I ordered two products from the Indian Gifts Portal site on 6th Feb' 13 with the ID no IGP353144.
One was Long Lasting Flower Bouquet worth Rs 597 and other was White Desire (Pearl Set) worth Rs 3322. The total order was worth Rs 3,919.20
The Bouquet was delivered the very next day and the same was mailed to me that the product was delivered. However the mail was misleading, it makes the customer assume as the both the products under IGP353144 are delivered. However that was not the case. After repeated attempts, I could connect to the Customer Care. Customer Care service is so pathetic that they could not deliver what they promise. I called these people repeatedly for three days to know about my order status. Finally on 13th Feb they informed me that the product has not yet been dispatched. I asked them to Cancel my order.and send me the cancellation note. But till date I have not received any such cancellation note.I had been calling then since 13th Feb to get the note but all in vain. I have never encountered such pathetic services. I have been mentally harassed since so many days

we order on IGP330233 dated 19th september 2012


1 X Kids Educational Children Laptop With Mouse : US$13.44
Shipping : Free Shipping
Total : US$13.44 (or Rs.699.00)

their delivery information

DELIVERY INFORMATION:
...........................................................................
Date Ordered: Wednesday 19 September, 2012
Date of Delivery: Monday 24 September, 2012

NOT DELIVERED TILL DATE 29TH SEPTEMBER 2012

yours well wisher

I had ordered rakhi and sweets from this website.These people never delivered my order.Took money right away and never replied back.I mailed more then 10 times, but i did not receive any response from them.24/7 does not work 24/7.I called two three time but the customer care representative always says my senior will call you but never got a call from anyone.Looks like they want money then no reply.This website looks fake.

I sent gift to my sister thru Indiangiftsportal.com website around 3 weeks ago. Money was deducted from my bank account instantaly. After 2 weeks, I started enquiring about the status of the order but they don't respond to the emails and neither they pickup the phone mentioned on the website. After 3 weeks, I got the email that order has been canceled but money is still not credited back to my account. Any suggestions, what can I do in such cases of cheating by websites ?

Dear sir/madam

Reference order number: IGP297512

Company: Indian gift portal, E-46, Sector-3, Noida - 201301, Uttar Pradesh, India
E-mail : [protected]@indiangiftsportal.com

Complaint: I have ordered my gift to be delivery to sister as a return rakhi gift. The money paid was Rs: 2400/- in currency dollar. They have not sent me my delivery yest although on website they are claiming goods dispatch / delivered.

I called them but nobody pick up the phones and even email them but no reply to my email as well.

I am not worried about my order but I want you investigate this company whether they are still functioning or just making money by asking people to place order and don't delivered any goods.

Please let me know if this company is consider as fraud company or gone under administration as nobody is replying to my any email or confirming that they will delivered my goods.

Hoping to favourable response.

Thanking you

Kind regards


Mitesh patel
Email: [protected]@yahoo.co.in

I have placed an online order for Rakhi in the website http://www.indiangiftsportal.com on Monday 30 July, 2012 and it was confirmed that the gift will be delivered by 01 August 2012. However the gift was not delivered till date. I have tried to call them several times and submitted complaints but I am not receiving any response fro the vendor. I am trying to call the following numbers:
Delhi Address :
E-46, Sector-3
Noida - 201301
Uttar Pradesh, India
Phone : +[protected]
Available Between 9:30 AM IST to 6:30 PM IST
(Monday to Saturday)

&

Lucknow Address :
4/49 Vijayant Khand
Gomtinagar,
Lucknow - 226001
Phone : +[protected] , 6052700
Available Between 10:30 AM IST to 7:00 PM IST
(Monday to Saturday)

i ordered Solar garden lamps on the 30th of june 2012 on www.indiangiftsportal.com. Its been 30days and i havent yet recieved the consignment. The airway bill no. of dtdc entered for personal tracking is also wrong and only of 9digits. after repeated reminders,still they ain't paying heed nor replying to the queries. it's highly unprofessional and rediculous. the order no. is IGP287261.

Dear Sir

My daughter sent me a gift on MOTHERS DAY.
It was a kitchen mixer however it was broken by mishandling of the courier company mentioned above.
I have e-mailed them along with other details but they do not reply.

I sincerely hope that you can assist me in getting them to work.

I am also attaching a copy of their order for your convenience:

...........................................................................
# GIFT ITEM/S ORDERED: # IGP279938 #
...........................................................................
1 X 21 Jar Magic Bullet + Free Kitchen Item : US$41.26
Shipping : Free Shipping
Discount : US$4.14
Total : US$37.12 (or Rs.1,979.47)

...........................................................................
# DELIVERY ADDRESS:
...........................................................................
Manoj Gupta
B 3/5 vasant Vihar, New Delhi, 110057, India
new delhi - 110057
delhi, India

...........................................................................
# COURIER INFORMATION:
...........................................................................
Courier Company Name: Professional Couriers
AWB Number: VPL[protected]
You can also track your order online at
http://www.indiangiftsportal.com/myshop/order_courier_tracking.php?order_id=2799...⇄
...........................................................................
# DELIVERY INFORMATION:
...........................................................................
Date Ordered: Monday 07 May, 2012
Date of Delivery: Immediate

Regards
Manoj Gupta
[protected]@yahoo.co.uk

Indian Gifts Portal (http://www.indiangiftsportal.com/) is online company which delivers gifts on various occasions. I have ordered gift on Valentine occasion and it never got delivered. They are the online fraud people. Later on I found similar complaints against this website. They never pick up their customer support number when I tried to inquire with them. Please never place your order by India Gifts Portal (http://www.indiangiftsportal.com/).

I purchased a BlackBerry Mobile Phone 9700 Bold 2 from the online shop of Indian Gifts Portal (www.indiangiftsportal.com). The mobile handset turned out to be defective and is not working since quite a few days. The purchase was done in the month of june and by early-july it totally shut down its functioning. I have been requesting for replacement and they are assuring that it will be done. But there is no action taken. I cannot use my mobile because its not working and I am not getting a new set either.

They did not provide a bill or a warranty card with the delivery so I cannot take it to a BlackBerry service centre also. They are doing nothing other than assuring that a new set will be provided. I have no other option left other than to ask help.

Kindly help me. Will be very thankful for your help.

Dear sir,

i have ordered one gift for wedding Anniversary through online shop. But as per their terms & conditions, it should be delivered with in 24 hrs, but not yet, i have booked an order by 27th, but till date not delivered.
i have paid full money for the gift. Still they are delaying. Actually i am out of country for my official tour. Totally its wasting my money & time. need proper action.

Pl find my order as mentioned below

Search : By Price OR Cakes, Chocolates.... Submit Q
Favorites Collectibles Birthday Flowers Cakes Chocolates Soft Toys Gifts for Him Gifts for Her
Gifts for Kids Special Deals
Shipping / Delivery Address
Kiruthika Selvaraj
129/6A, 11th cross street, Shivaya Nagar,Alagapuram
Salem - 636016, Tamilnadu, India
Phone: -Area Code-
Email: [protected]@gmail.com
Mobile:+ [protected]
Approximate Date of Delivery:
Saturday 28 May, 2011
(Fresh Flowers and Cakes can be delivered within 24 hours or same day. Any other Gift takes 3-5 working days for delivery in India and 7-10 working
days for delivery outside India.)
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ORDER CONFIRMATION
Date: 27 May, 2011
Mr. Jalapathy kaliappan,
Congratulations,
Your Order has been successfully placed.
Your credit-card will show a payment to 'EBS.com'
Please take a printout of this page for your record.
Your order tracking number is IGP219441 . You can always log on to my account to track the status of your order.
You have placed your order with following details:
Billing / Sender Address
Jalapathy kaliappan
1/10 TNHB QTRS,MULLAI NAGAR, WEST TAMBARAM
CHENNAI - 636501, TAMILNADU, India
Mobile:+ [protected]
Email: [protected]@gmail.com
Product Service Details
GIFTING / SHOPPING THEME:
Anniversary
YOUR ORDER DETAILS
Qty. Product(s) Purchased Total In US$ Total In Rs.
1
Opulent Roses Bunch
(Delivery in 117 cities of INDIA only)
11.60 525.00
Shipping Charges: Free in India Free in India
Order Total: (approx.) 11.60 525.00
Note 1: We charge order value in the INR. This may cause a slight variation in the dollar-value charged from your credit card due to fluctuation in
conversion rates.
Note 2: Products may be dispatched individually and/or in group and may not be delivered collectively.
Note 3: Products may not be delivered if delivery address does not falls within mentioned area.
Note 4: Your Credit Card/Bank statement will show a payment to.
We are storing your IP address for security reasons.
We are NOT storing your Credit Card number or any such information.
.
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The company has charged me money but made no delivery of the product on time. And not even after 24 hours of the due date. They have not given me any explanation for the same, nor they have returned the money they have charged me.
I want immediate action to be taken against this company. And I want my money back or at-least the product delivered. I also believe this company may be just a dummy company duping people`s money.

The company web address is http://www.indiangiftsportal.com
My order ID is in this company is IGP208647 ordered in 2nd Feb 2011 was supposed to be delivered in Delhi on 14th February 2011.

Please take immediate strict actions against this company as soon as possible.

Had ordered a 1 KG Black Forest Cake to be delivered for Rs 925
Firstly the cake that was delivered was not Black Forest.
Secondly the quality and taste was absolutely horrible. In fact it was so bad that it had to be thrown away.

After sending a complaint to the company, they responded by saying they would get the order re-delivered along with apologies. However, it has been more than 3 weeks and neither have they re-delivered the cake, nor refunded my money. They dont even have the courtesy to reply back.