Indian Railway Catering & Tourism Corporation [IRCTC] — Payment made, but ticket not received | |||
Sir, I am regularly using irctc website for booking tickets. But yesterday i made a booking for garibrath. I paid using paytm wallet.. But i didnt got the tickets.. So i made another payment using icici netbanking.. That also same like that. My cash debited from account and didnt got the ticket. Because of that my trip cancelled. Today also i booked ticket for mangla lakshadeep exp using my another irctc account and my another hdfc account.. The same happen again. Total i lost around 14000 rupees. My account details of irctc i am providing. User name: ashilpks Mob no: [protected] Email: [protected]@yahoo.com User name: ashilpk Mob no: [protected] Email: [protected]@gmail.com These 2 accounts are my own. Please do refund of the same. Yesterday onwards i am trying to contact irctc. But the 3 contact number you are provided is not attending any call. I am totally disatisfied with your service now. I kindly request you to refund my amount as soon as possible. Regards, Ashil pk Was this information helpful? | |||
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
My mobile no is [protected].my email id associated with irctc is [protected]@gmail.com.I booked for train tickets in irctc website through netbanking.it entered to paytm without login.during the transaction there is an error.so train ticket was no issued but money was detected from bank account.in bank transaction show PAYTM-[protected][protected]@957410"
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Though railway is saying 1Rs. insurance for travelers who are booking E-tickets booking but while online ticket booking there is no option to pay premium and about insurance n IRCTC website. it is big cheating by railway to passengers .
I hve booked tickt from irctc.co.in on 19 dec 2016 in tatkal quota from durgapura to surat. my money got deducted but tckt was not booked. refund my money rs. 592 asap. i am a student and i m in dire need of money. dont deduct my money unnecessarily for your corruption.
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India