Indian Railways — 12516 / ghy tvc express d1 coach not available

Address:	Visakhapatnam, Andhra Pradesh, 530008
Website:	www.indianrail.gov.in

Dear sir,

I'm facing very horrible situation with ghy tvs express

I was booked e-ticket on 13-jul-2017 from: visakhapatnam (Vskp) to vijayawada jn (Bza) on that day i'm facing very horrible situation as i reserved d1 coach is not available, i have 2 year old kid and my father age is 66 years and my mother 54 years she had a knee pain also we are search for d1 coach from train front to back two to three times but that coach is not available, the train is fully pickup with passengers even reservation compartments also like general compartments, i informed same thing to tc also he told very irresponsible answers in his duties, get in any other reservation compartment or get in any other train with this ticket is that answer is correct???, please remove this type of train in irctc reservation system.

I need a specific reasons for d1 coach is not available in my boarding point, who is responsible if any emergency case happen with my family on that situation, my father is hart patient, my mother had a knee pain and i have 2 years old kid we running on platform for searching d1 coach form train front to back two to three times and that tc also giving very irresponsible answers in my boarding point...

On that day i have booked tickets to private travels bus and i was traveled in bus...