Indian Railways — 27/09/18 refund account credit amount

Address:

629002

I have booked tkt through my sbi credit card, account was debited but tkt wasn't generated on 27/09/2018, my card no xxxx xxxx xxxx 9417my transaction id 1609632, 16096073, 16096251=amt666.63, 1304.36, 1304.36but till today amt not refunded. Amt rs1942.72 was kept my irtc account. Pls reverse and recredit to my sbi bank account. Complaint was sent to sbi also.
With regards
V. Rengaswamy