Indian Railways — allocation of births on advance bookings

Pnr [protected]
Train no. 22149 /22150

I am a senior citizen, i did a booking on 13 th july for a journey on 4th august (20 days before the travel date) for me and my wife. During booking time i request for lower birth, but irctc allotted me 2 upper births
On today when i board on the train there were lot of vacant lower births available,
I don't understand why irctc not given any priority for advance bookings. This is totally injustice, specially to a senior citizen. There for my request to the authorities to take action against this kind of injustice.
Stephenson albert
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Indian Railways customer support has been notified about the posted complaint.
Aug 04, 2017
Updated by Stephen Vilonis
When I request to TTR for a change to lower birth, he told me that he doesn't authority to do the change.
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