Indian Railways — Bag theft in train

Address:

Hyderabad, Andhra Pradesh, 500003

Dear Sir,
I am P. Madhan Mohan, I was travelling from Chennai to Secunderabad through train no 12603 and Coach S9 and Berth No : 7.
My Bag(back pack) has been theft in the early hours of 4-Jan-2017 around 3:35 AM.
I Immediately contacted GRPF No : [protected] (which was available in compartment) and they asked me to call 182.
I tried calling 182 more than couple of times but nobody answered the call.
So, as soon as I reached Secunderabad Railway station, I went to GRPF station which is in Platform No 1 to register my complaint but the Officer available in the station said that, I have to file a complaint in the near by station where my bag has been theft.
In that bag I had my passport(K8244256) and 12000 cash, pair of clothes and a mobile charger.
I would request you to take this forward and file a complaint against this theft.
My Details and Items Present in Bag.
PNR : [protected].
Tr No : 12603
Coach: S9
Berth : 7
Bag Details : Black Colour AOKING Back Pack.
Passport No : K8244526.
Contact No : [protected].