Indian Railways — bike parcel not unloaded at bareilly jn

Complain ref no:-
W/nr/mb/[protected]
Prr no [protected]
Slr no nr13691
Bike reg no up78dy6273

Booked date 09 may 2018

Sir,

I have registered the above mentioned complain no on 12 may 18 regarding motorcycle parcel not unloaded at bareilly jn.
Sir, i have booked my motorcycle honda dream yuga reg no up78dy6273 from cnb to be vide
Train no 12469
Cnd jat exp
Prr no [protected]
On 09 may 18.
It was shown my complain was forwarded to concerned department but no reply is recieved from the same yet now.
Sir kindly do the need full.