Indian Railways — Book my bike not received.

Address:

Hyderabad, Andhra Pradesh, 502307

Sir, i have booked bajaj motor bike - discover (Uk08aa-3096) biltee no 376700 from roorkee (Rk) to secundrabad (Sc) on dated-24/06/2017 with journey ticket i have also train reservation roorkee to secundrabad (Pnr-[protected]) roorkee to h. Nizamuddin (Train-19020) & h. Nizamiddin (Train-12722) on 24/06/2017 bike loaded at roorkee on train-19020 but as per my knowledge not unload at h. Nizamuddin & one parcel person tell to be unload at kota, i have contact there station master & complain help office but not listen / no result. Due to my next train - 12722 time i have start journey. Till on 29th i have not recieved bike. At secundrabad tell that not tractability is possible due to manual booking.
I have not understand this type of railway system why not unload at h. Nizamuddin while train stoppage more than 45 minutes.
I am afraid to think that what is the condition of my bike and when i will have recieved.