Indian Railways — Bribery and Corruption

Address:

577101

I was travelling with my family of 5 from yeshwantpur/kadur to marwar junction by reserving 3 ac blank paper tickets (PNR-[protected], [protected]). We halted our journey at Abu road and got the same signed by the Station master at abu road on 3rd of April .
In Addition, we had purchased a Reserved ticket for 4 o[censored]s from Abu road to Marwar junction (PNR - [protected])

On 4th of April, while boarding the train... A wrong train(Aravali express) arrived at the time of our train(Sultanpur express) and on the same platform which led to a confusion and we mistakenly boarded aravali express.
We sat in general bogi with both the tickets(break journey and Sultanpur express)
The TTE in Aravali Express asked us for a bribe of 500 rs...
On producing the break journey ticket which was valid, he took the ticket from us and said it needed further validation and never returned that ticket till the end
he kept asking for money and said if we dont pay, we will have to get down at the next station.

We were made to get down at FALNA Junction despite of having a valid ticket which the TTE said he had lost. The police at the station asked us to settle things inside the train and made us board the same train again

This time, the TTE warned us and talked very rashly with my wife and daughters. We kept requesting for our ticket back. When my daughter tried to capture video of the scene, he snatched her phone and made her delete the video. The ticket was never returned.

At Marwar Junction, the railway police did not listen to us and said the TTE had in turn filed an complaint on us.

We had to pay a sum of 1560 (Reciept no -F 0464098), The ticket fare being 560 and the penalty being 1000 rs.

I request you to hear my plea and take serious action on this TTI(Name-Ram nivas Gujar, TTI/ABR, Contact No- [protected]). The Harrassment caused to me and my family was immense. Kindly refund my amount and compensate the same.