Indian Railways — complete parcel not received

To,

Drm sir,
Bhagalpur division
Sub - parcel missing

Sir,
I nikhil anand had booked my parcel on dated[protected] from new delhi to bhagalpur, having parcel no 7351557. My parcel was having two big plastic bags, inside these two bags, one bag was having two small plastic bag and other big bag was having one plastic bag and one cartoon, but at the destination point bhagalpur one cartoon which was inside one big packet was missing. The entire weight of my parcel at the time of booking was 173 kg but at the destination point total weight was only 152 kg this clearly depict missing of my one parcel that is cartoon.
I have inquired at bhagalpur office the official didn't reply clearly about my missing parcel and reduction of weight of my parcel and they were not taking any responsibility of my missing parcel.
I attached the bilty copy railway receipt herewith please open this attachment & understand my problem and kindly resolve it.
Kindly look in to this matter & do the needful to enable me to get my missing parcel at the earliest. I would very much thankful for your kind co-operation.
Thanking you.

Your faithfully
Nikhil anand
Mobile no [protected]
Email id [protected]@gmail.com