Indian Railways — electronic refund pending

Hi Team,

Good Day!!

I have cancelled my ticket PNR[protected] on 31 Aug 2018 which is from Visakhapatnam to Secunderabad.

Still I didn't receive my refund amount of 1005 INR.

After contacting for help the Railway reservation counter team suggested me to drop a mail for the same to the below mail IDs. ( [protected]@claims.indianrail.gov.in, [protected]@irctc.co.in, www.irctc.co.in ).

But still amount is not refunded to my account.

Request you to please check from your side and please refund my amount ASAP.

Thanks in advance,

Kind Regards,
Madhu.V