Indian Railways — entry into reserved coaches after 10pm on enroute stations

Address:637408

I am a frequent traveller between rasipuram and tirunelveli comoning under southern railway, [ rasipuram (Rasp) falls under salem zone]. I used to travel through train no.:17235, which arrives at raspat 22.45 hrs and leaves at 22.46 hrs (Scheduled time)
The problem is the doors for all the reserved compartments are invariably locked inside. The reason given by the conductors is safety of passengers luggage during night hours. Good reason and acceptablr. But how the passengers waiting for the train to get in.? No answer from them.
The ttes knows from the chart they have, which are all the compartment the passengers are due to entrain, and keep the doors of those compartment open at the arriving time. The halting duration is just one minuite and with in this short period the passenger with their luggae has to get in. The condition of aged people is still worst. I feel the ttes are the man problem of this complaint.

Kindlly ensure a system for the waiting passengers to comfortably get in to the tarin.

P. Paramasivan
Rasipuram
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Comments

सर मै अपका ध्यान पटना JN. पे स्थित शौचालय की तरफ दिलाना चाहता हू वहा उपयोग हेतु 20 रुपये लिए जा रहे है कोई भी उपयोग शुल्क का बोर्ड भी नहीं लगा है अनुरोध ही अपने स्तर से जांच कर उचित karwahi किया जाए
Booked 4 tickets in mumbai rajdhani for 2 senior citizens and 1 hsndicapped with escort of 55 years of age, opted for lower births but none of the seat alloted is lower birth. 2 upper and 2 lower births alloted. How could senior citizen and handicapped person go to upper births. Please resolve my problem. Pnr number is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6270
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information