[Resolved]  Indian Railways — extra charging by agents other than railways specification

I would like to inform higher authorities that agents appointed by them for rural areas for facilitation easy ticket booking are charging much more than railways guidelines . I hereby inquired it in general interest in shivpuri district of MP in khaniadhana region where an agent named Ankur is charging irctc specified agent charge plus 20 rs per person booked therby.. Being accountable in interest of general public i want such case to be strictly inquired to for it forms the initial structure of corruption under a government control audit.