Indian Railways — harassment by non reserved passengers

Address:

Chennai, Tamil Nadu

We were travelling by train no 12839 from howrah to chennai by sleeper coach s5 which left kolkata by middle of night at 12. Already 4 o[censored]s were tired and trying to settle comfortably but unfortunately nearly 5o of the non reserved travellers got into the train occupying the passage bath rooms. On investigation of found out that, some of them on wait listed tickets, some of them no tickets. I told the duty ttr about it and he said it is the duty of railway police and when i told the police they said it is the duty of ttr. We had 2 nights of sleepless travel despite our reservation well in advance since there was no security for our luggage. 3 ttr came into the train none of them checked those ticketless passengers as even wait listed tickets are considered ticketless travel. Prime minister mr. Modi and railway minister talks high about railway services it is very precarious and alarming. Why should we at all book our ticket in advance? The ttr getting big fat salaries and pension is not doing there job and they went to the extent of harassing reserved passengers for not having original id. The railway police force since independence has not protected railway properties nor passengers. Instead of them employ army personnel who will command some respect.
It is your duty to take action against these ttrs on duty and the police personnel without which railway travel will be unsafe for senior citizens like us.
I was sick for sometime that is why i could write to you early. Your early action is solicited
Passengers
R. Bharathan, saravanan, andal and lakshmi