Indian Railways — luggage parcel missing

Address:No.18, NearKalainer Arivaalayam,Manalmedu,Erode-638107., Erode, Tamil Nadu, 638107

Luggage (Parcel) missing
From
P. Prabhu s/o palanisamy,
No.18, near kalainer arivaalayam,
Manalmedu, erode-638107
Cell no: [protected]

To
Station manager,
Erode junction,
Chennimalai road, erode-1
Sub-parcel missing (House hold)
Respected sir,
Myself prabhu i had booked my luggage on date (12.10.2019) from kalyanan junction to erode junction (Parcel no :[protected], weight (Wave) 396 kg, no. Of luggage booking is 10. But handover erode junction parcel office only 9 luggages. One luggage missing till now has not received my parcel.
I inquired in erode junction parcel office they informed me that my parcel missing issue about our erode junction parcel office. The commercial supervisor gives me a partial delivery certificate on the date of (17.10.2019)
I have inquired at erode parcel office several time but the parcel officer is not taking any responsibility, sir, i am in private shop that missing luggage expensive cloths body perfumes men accessories with in a all are brand products. I cannot take leave and go to the railway station daily.
I attached the bill copy and partial delivery certificate here with please open this attachment & understand my problem,
Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind cooperation.
Thanking you,
Yours faithfully,

Luggage no:[protected]
Train no : 11013
Mob. No : [protected]
Email id : [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir I am arabinda jena . Some one take my bag from train. I started journey from secendrabad to bbsr in konark express 11019seat no s6 35 and 37.i think seat no 34 and 36 may be they take my bag by mistakely.kindly do the needful.

Thanks ®ards
Arabinda

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information