Indian Railways — misbehavior complaint-reg.

Address:

Jhansi Junction, Jhansi, Uttar Pradesh

Sir/madam,
Myself sushil yadav basically from hardoi district o[censored]ttar pradesh working as scientist at icar, goi. I visited jhansi in the second week of december to complete some personal work. After completing work, i planned my return journey from jhansi to lucknow by booking cc ticket in lucknow jhansi intercity express (Train number 11109). I reached
At railway station in time but at last moment train got delayed about 1.15 minutes due to some unknown reason, then i sat in reserved lounge to wait for train to come on plateform. As i was new for jhansi station and not having information about the reserved lounge exclusively made to accommodate vips. When i was sitting in the said lounge, suddenly one person, may be sub-station manager (Vanijya), came inside the lounge and started to enquire about me, then i briefed him about myself. After getting my information, he asked me to get out immediately from the lounge as lounge is made for vips, i took my luggage and came out without asking anything. After getting exit from lounge, i asked to said person that the details you mentioned on entry point of lounge doesn't clearly indicates that lounge is made for vips then he started shouting on me and even though humiliated me publicly and also manhandled.
So, i request to concerned authority please initiate stringent action against this person. Once he will punishment for his misdeeds he will not repeat same with other passengers in future. I hope the action to be taken against the said person as per railways rules and same may also be communicated to me for my satisfaction and information.

Regards
Sushil yadav
Email - [protected]@gmail.com