Indian Railways — money got debited from my bank, not applied in uts app for my season ticket.

Address:

Chennai, Tamil Nadu, 600066

My mobile number is protected

Please check what's happening.

I have used paytm upi to pay for the season ticket after the money got debited still it was loading and not applied in the uts app.

Note i have used the recharge wallet option couple of times and it worked perfectly.

Also tried to call the helpline that is out of service and emailed them, as i thought no response from them.