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Indian Railways — motor bike not delivered

Address:B3,9th floor legacy plaza Gwalior MP India, Gwalior, Madhya Pradesh, 474001

Dear sir i booked a parcel which is motor bike from gwalior to moradabad & forwarding no : a[protected] & railway language ticket no: 1453867. But when i asked them about the status they said that they don't board it from gwalior yet they don't have slr coach in train. So please solve that issue as soon as possible. Their is some weekly train from gwalior to moradabad via bareilly & more from vai delhi new delhi.

Regards arun
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The Train:12504 / KYQ BNC HUMSAFAR starting on 13-Jul-2019 was cancelled but the ticket yet to be refunded.I have called IRCTC and they are it should get cancel within 7days. But its been 14days still no refund.

PNR Number: [protected]
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