[Resolved]  Indian Railways — No response for Complaint registered on Indian Railways official site

Address:Hyderabad, Andhra Pradesh

Complaint Reference Number : W/CC/CCC/[protected] wesite: http://customercare.indianrailways.gov.in/criscm/home.seam Train No:22203 was cancelled on 27/10/2013 and after hearing the announcement in TV, I have cancelled the ticket (PNR:[protected]). But I have received part payment only(50%). I have complained to IRCTC and they ask me to raise complaint on "http://customercare.indianrailways.gov.in/criscm/home.seam" portal. I raise the complaint on 29/10/2013 (Complaint Reference Number : W/CC/CCC/[protected]. But the complaint status is still pending. Please let me know "how to proceed further??" Regards, -Nageswara Rao
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Aug 13, 2020
Complaint marked as Resolved 
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Why can't IRCTC make it automatic. Whenever the train got cancelled, they can credit the money to online customers atleast.

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