Indian Railways — not advising the coach positions on the platform

Address:600100

Coach position should be displayed on the platform where the train is arr and departing
Especially the posion of coaches entirely opp to a regular system e g usually the coach a2 will be at the end of the train,
But on that day changed to at the front near the engine
On 23/08/19 train no 22639 alleppy exp this has happened and old people have to run to the front side of the train with our minimum luggages
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I WOULD LIKE TO INFORM THAT I COULDN'T TRAVEL ON 7-Aug-2019 DUE TO NATURAL CALAMITY IN OUR AREA EVEN I COULD NOT CANCEL THE TICKET AT RIGHT ALSO DUE TO NETWORK ISSUE .

So i hereby request to reimburse the full amount instead of 50% BECAUSE I haven't not travelled due to natural calamity
PNR;-[protected]
train no:- 12819.orissa skranti
I am traveling in train no 17016 from secunderabad to brahmapur I purchased Pepsi bottle for that he charged 40 rupees but mrp is rs 35, when I asked him why are you charging extra 5 rupees he said 5 rupees for cooling.

My pnr no- [protected]

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