Indian Railways — penalty from tc for no reason even after booking is confirmed

Address:	560073
Website:	IRCTC AND INDIAN RAILWAYS

Dear sir/madam,

Transaction id : [protected]pnr no. :[protected]train no. / name : 22134 / solapur exp

As per the tc instructions after showing the msg recieved of the online booking in irctc; pnr no-[protected], he told its in waiting list only and the tickets are not confirmed and charged us the ticket amount of 780/-and also the fine of 750/- (250 rs per head). We paid him totally of rs.1530/- we have the reciept for that. And also he told the amount of 780/- which was debited for online booking will be paid back to the same account which the ticket amount is debited within 24hrs.
But i havent recieved any amount from irctc which was debited form my account while booking the tickets. I had called irctc customer care and informed about the issue but they are telling that the ticket is confirmed and also its been finalised. So now we cant pay the amount which was debited from the account and to contact the tc in the railway station. Its already too late and also i have payed twice for the same travel. Kindly pls refund my amount which was debited while booking the ticket.

Have also attached the reciept of the ticket amount and the fine paid to the tc while travelling in the train.