Indian Railways — refund amount due to failure of transactions

Address:Varanasi, Uttar Pradesh, 221005

Dear sir,
With due respect, i pooja singh was booked ticket dated on 11/09/2017 from haridwar to varanasi and train no.12370 with transaction id. [protected] and tansaction id [protected] failed and amount rs. 425 and rs. 425 debited from my sbi and canara bank a/c still not credited. Kindly consider my queries and refund my amount as soon as possible.
Thanking you
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