Indian Railways — Refund not credited

Address:	380013
Website:	irctc

Refunded not credited

I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then it was cancelled because of not confirmation of ticket and its showing refunded but i have not got the money till now. Please have a look below for further info.

Transaction id : [protected]
Refund id : [protected]
Refunded date : 24-apr-2017

Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag.