Indian Railways — Refund not credited on my account

Address:

700012

Dear sir,

I am ajay kant jha i was book 2 ticket from esplanade ticket counter
My first ticket pnr no - [protected] and second ticket pnr no -
[protected] i purchase that ticket through my debit card but my plan
Was changed that why i cancelled that ticket dated on 8th may 2017
After 15 days i not got my refund. Then i visit railway counter then they give me a number for contact that is[protected] i try more than 100 time but if busy or not taken the call.
So please look this matter. I am waiting your response.

Thanking you

Ajay kant jha

Email. [protected]@gmail.com
Phone - [protected]