Indian Railways — refund of rail ticket for tdr filed vide no. [protected] | |||
I booked rail tickets through irctc from rohtak to shri ganga nagar vide pnr [protected] (Train no. 13007) for april 30, 2017 ; and return journey vide pnr [protected] for may 01, 2017 by same train (13008). On april 30, the train no. 13007 was late by more than 8 hrs. I had no option but to cancel my journey. I not only filed tdr vide ref. No. [protected]; i also got cancelled ticket for return journey with refund of rs. 25/- (Out of rs. 150). Under the rules, full amount is refundable if train is late by more than 3 hrs. And passenger had not travelled. But after 3 months, on[protected]. I have received reply/mail that my request for refund has been rejected due to the reason that the passenger had travelled. It is a classic example of loot and exploitation by the railways. The tte on duty has apparently misreported that i had travelled. The official has wrongly reported about my journey particularly, when i had got cancelled my return ticket also. If someone else has been allowed by him to travel, he must be taken to task for apparent corruption on his part. I am entitled for full refund, which may be allowed without delay. Was this information helpful? | |||
Indian Railways customer support has been notified about the posted complaint. | |||
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