Indian Railways — refund of the cancelled ticket

Address:Chennai, Tamil Nadu, 600119
Website:IRCTC

1. Pnr no.-[protected] (Train no. 12632/ nellai express)- refund amount - rs.795/-
2. Pnr no.[protected] (Train no.16723/anantapuri exp)- refund amount - rs.705/-
I cancelled the above mentioned tickets on 21.08.2017 but till now no money has come back in my bank account.
All the numbers provided online from irctc is fake and nobody is picking up. Call is not also getting connected.
I have written mail in irctc email id but no response is received yet.
Kindly do the needful otherwise i have to file a complaint to consumer forum.
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Comments

In many of the south to north going labourers in train are facing the transgenders coming in train and forcibly collecting money with the passengers I think it may be in many parts of the Railways this problem please give the solution for this

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information