Indian Railways — request a refund of e-ticket

Address:	Bhopal, Madhya Pradesh, 462022
Website:	[email protected]

Dear sir/madam,

I would like to bring to your kind notice that during cancellation of the mentioned tickets on 14.04.208, i am getting repetitive message "cancellation not allowed", though i tried cancelling the tickets 24 hrs prior to departure i. E on 15.04.2018.

We, family of 10 members were supposed to travel to holy place deoghar in jharkhand, but due to some emergency we cancelled our trip. I have booked multiple tickets.
We tried several times to cancel the tickets on 14.04.2018 evening, but cancellation not allowed messages pops up for only these two pnr: [protected], [protected], while rest of the tickets we were able to cancel.

Request you, to please look into this matter & kindly arrange to get refund for the eligible amount.

Also i sent mail to [protected]@irctc.co.in

Best regards

Kumar gaurav