Indian Railways — return of the money against the cancellation of train

I have booked a ticket for 10 September 2017 from New Delhi to Vanaras in NDLS DBRT RJDHNI (12436). unfortunately, the train was canceled on that day without any information to the customer. I would like to request to refund the amount of booking. MY PNR No: [protected].
I have booked through Paytm .

or Please provide me the steps to be taken to get back the amount.
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On 1/9/2017 travel from thanjavur to reissue at general compartment of 'karaikal Era express '(1687) I did not get any facility of toilet. Even it was a two days journey.This is really shame that the women passengers in General compartment cannot get a good facility of washrooms. Hope get a soon replay.

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