Indian Railways — rs. 100 charged extra for reserved ticket by ytsk 1006- ghai hotel

Address:Ghai Hotel, Ludhiana, Punjab, 141001

I purchased a ticket from ytsk1006 from ludhiana to moradabad for two adults. The total fare shown as on date on irctc site is rs. 575/- i. E. 1150 for two. But the guy behind the counter charged 1330 from me whereas in the ticket it was printed rs. 1230 (Which includes 1150 fare and 80 rupees service charges of ytsk.)

On my query, they said the amount printed on the ticket is the rail fare and rs. 80+20 gst has to be paid extra as services. They did not issue any receipt for the 100 rupees they charged extra.

On my further questioning, they said fares have increased and not updated in the system. These excuses defied any logic.

They are cheating the public.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information