Indian Railways — snatch gold chain on may 6 th

Address:2/114A, Middle street, meenampatti(post), sivakasi(TK), virudhunagar(DIST), Tamilnadu(State), Virudhunagar, Tamil Nadu, 626189

Respected sir,

I am working in indian army at chandigarh. I was travel from chandigarh to madurai with my wife mrs. Priya karthick. She is seven month pregnant lady. My train number 12688 dehradun superfast express on 6/5/2019 morning 7.55am we are starting our journey from chandigarh. My pnr number is [protected] and seat number b2/1, b2/2. When i reached jhansi station on 9.45pm 6/5/2019, that time my wife went bathroom at 10.00pm that time train was moving slowly, one person standing with near entry door. He was wearing blue color shirt, pant and one shoulder bag also. My wife while entering bathroom at the time that person snatched chain from my wife neck. She was weared two chains with mangal suthra dollar. Totally 68 grams (81/2 tola) gold. After that person jumped from train to platform side. Further i called 182 helping number for complaint registered. Then after while reached at bhopal station that time one rpf police constable came to take details only. He is name mr. D. T. Sharma. After reaching to warangal and vijayawada grp police constables came to take complaint details only. We are reaching to madurai 08/5/2019 at 1.15 pm, after we give complaint to madurai grp station. They also take details and spoke with jhansi railway police constable, they said to write a written format complaint sent to jhansi railway police station. We are given to register a complaint through online. My complaint reference number: w/nr/umb/[protected] on 7/5/2019 at 14:59:43 sec. Please do take this complaint. Please do anything favour for me sir. Also i attached my online complaint copy and ticket copy, fir copy and written complaint copy also. But still now they didn't take any action please help me sir
+5 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Jun 02, 2019
Updated by priya june6
Respected sir,

I am working in Indian Army at Chandigarh. I was travel from Chandigarh to Madurai with my wife Mrs.Priya Karthick. She is seven month pregnant lady. My train Number 12688 Dehradun Superfast Express on 6/5/2019 morning 7.55AM we are starting our journey from Chandigarh. My PNR Number is [protected] and Seat Number B2/1, B2/2. When I reached Jhansi Station on 9.45PM 6/5/2019, That time my wife went bathroom at 10.00PM that time train was moving slowly, one person standing with near entry door. He was wearing blue color Shirt, pant and one shoulder bag also. My wife while entering bathroom at the time that person snatched chain from my wife neck. She was weared two chains with mangal suthra dollar. Totally 68 Grams (81/2 tola) gold. After that person jumped from train to platform side. Further I called 182 helping number for complaint registered. Then after while reached at Bhopal station that time one RPF police constable came to take details only. He is name Mr.D.T. Sharma. After reaching to Warangal and Vijayawada GRP police constables came to take Complaint details only. We are reaching to Madurai 08/5/2019 at 1.15 PM, after we give complaint to Madurai GRP Station. They also take details and spoke with Jhansi Railway police constable, they said to write a written format complaint sent to Jhansi Railway Police Station. We are given to register a complaint through online. My complaint reference number: W/NR/UMB/[protected] on 7/5/2019 at 14:59:43 sec. Please do take this complaint. Please do anything favour for me sir. Also I attached my online complaint copy and ticket copy, FIR copy and written complaint copy also. But still now they didn't take any action please help me sir
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information