Indian Railways — station master and operator

Address:

Mahoba, Uttar Pradesh, 210426

Myself a resident of kulpahar (Pin-210426, ncr) town in mahoba district (U. P).
My name is rishi kant rajpoot; i am a pre-final year undergraduate student at indian institute of technology, kharagpur. I am writing this to register a complaint against kulpahar station staff.

The issue is that the prs service at kulpahar station remains off on every sunday even for tatkal booking. Irrespective of the situation and urgency the staff remains negligent. When i requested them to consider my form they started shouting at a high pitch, then i asked station master whether it is an official notice to close prs on sunday or not then he used abusive language an shouted that you are not supervisor etc. Also, i mentioned that if it is a legal order, then you must keep it on a notice board "no reservation on sunday" after this, he forcibly pushed us outside the office and said, "do whatever you want to do".

As a citizen of india, i have right to information, and i'm writing this with a very positive hope.in small villages and towns, such autocratic selfish behaviour is frequently shown by staff members because of the unknowing behaviour of villagers.

# after a long argument the computer operator (Mr deepak shukla) wrote it down on my reservation form "sunday closed tatkal".
Please find the attached photo #