Indian Railways — TDR not processed

Address:

NFR railway

Sir,
I booked a ticket of PNR [protected] having two passengers but after chart prepared one confirmed and other was in waiting list then all passenges did not travelle so I filed a TDR regarding this and sent a mail on 20.3.21.
But now IRCTC is telling no refund will be given.
So I request you kindly refund my all ticket fares.

Thank you
Abinash Nayak