Indian Railways — TDR Refund get only 50%

Address:

D-152, Chattarpur, New Delhi

Dear Madam / Sir,

I had booked a AC Chare ar Ticket in train 22440 from Ludhiana to New Delhi for journey date 20 August 2021. Because of Kisan Andolan the train was late more then three hours.
I had filed the TDR on 20.08.2021 to cancel my ticket (PNR: [protected] Transaction-ID: [protected]) because the train was more then three hours late. When I have filed TDR online the train had not left the starting source station.
As per rule I should get full fare without any deduction but I got only 50% (Rs.385, -) of fare into my account. In attached file there is already a proof that the train was really 6h late when it reached my starting journey station (Ludhiana).
I request IRCTC to check this transaction again and refund the full fare into my account.

Thanks and best regards!

Harmeek Singh