Indian Railways — Tdr refund not received with registration no:[protected]

Website:

www.irctc.co.in

Sir,
I registered tdr on irctc website but still i have not received the refund amount.It is still in cr registered status.Please do the needful.

Tdr filing date : 17-feb-2016 01:19:47 hrs
Cancellation id -- [protected]
Pnr no - [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr zone: east central railway (Ec)
Registration no:[protected]
Tdr status : cr registered
Train no./name: 12562/swatantrta s exp
Transaction id: [protected]
Date of journey: 16-feb-2016
Class: first ac (1a)