Indian Railways — theft of handbag in running train

Address:Mathura, Uttar Pradesh

On 26/09/2017 i, akash shivani, was travelling in train no 12405 gondwana express in a1 coach on berth no 1 & 3. Around 01: 00 at night my wife noticed her handbag was missing. The handbag contained 2 purses, one watch, around cash of rs 8000/-, two mobile phones iphone 6s (No: [protected]) (Imei no: [protected]) & oneplus 3t (No [protected]) (Imei no: [protected], [protected]). The coach had very few passengers. The attendant was sleeping just beside on side lower seat. On reaching mathura i lodged a fir on 27/09/2017 but till date, we have no clue on it.
While travelling we tried to trace the phone by an app, it was showing that mobile location was showing in the train. I am not sure but attendant may be a part of this theft.

I request you to please look into the matter, the copy of fir is attached.
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Oct 12, 2017
Updated by akashshivani
getting fraud calls in the name of "Consumer Complaints' to give card details...
Oct 12, 2017
Updated by akashshivani
i want to delete my complaint...plz help
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information