Indian Railways — TT harassment named S Chakraborty train no 12357

Address:

Kolkata, West Bengal

My family and I was travelling from Kolkata staions to amritsar jn today by train no 12357, Pnr no of my family is [protected], I have a sudden plan to travel with them as my father is not well so booked ticket through irctc sire. My ticket came waiting list no 26, we are not aware of the rules of the railways so, when th TT came to cheque the tickets we showed them the tickets and I also showed them the pnr no of the waiting list [protected], the TT then said that I m travelling without ticket I said how is that possible when I have paid the full amount for teh ticket and have got a pnr no and still u saying I m without ticket, then he was arguing with us continously without makin us understand about it, then we asked to make a ticket then he said give me Rs 3000 I will see if possible, still he is not assuring us for the ticket and charging us so much, when we denied to pay so much then he started to harrese us and charing us that he will complaint against us that we were slanging him, he was such a lier that he wanted so much money and we denied to pay so, that's why he was harresing us for it. We requested so much to him to take the actual price but he was blaming us that we slanged him. W all earn hard to make money that doesn't mean we will pa anyone like that only. Irctc site also cheating us by taking full money and not giving g any tickets and keeping people in waiting and that too TT says it's not valid, then were the wailting list people will travel.
Kindly look into this matter at urgent basis.
TT name S Chakraborty