Indian Railways — Waiting room AC not working

Address:	Jammu, Jammu and Kashmir, 110001
Website:	www.google.com

Dear Team

I am travelling from Jammu to Meerut PNR No- [protected] dated :01 July2017. I reached station at 06:05 pm from amarnath yatra to back home at meerut .when I was entered in 2nd class waiting room with my friends there were 5 ACs but no one is worked properly but only one AC fan is work.
We were go to enquiry they send us station master room where no one is available from railway staff however someone was seat there and he send us to TT room.

In TT room one officer said that there is staff problem so we can not check the ticket properly who is having the reservation ticket for this waiting room.also said that you can't allowed in waiting room before 2 hours at the time of train departure. When I checked at Internet however where is mentioned you are allow before 3 hours at the time of train departure.

Thanks
Raman sharma
[protected]