Indian Railways — wrong information about the cancellation of train | |||
I have booked a ticket in train no. 12484 (Ex asr-kcvl) vide pnr no. [protected] on 26/8/17 and paid rs.679.12 vide txn. Id [protected]. On 27/8/17 i hv recd. A message on 9.42 am that the train has been cancelled. At 12.50 p. M. On the same day i recd. Message that now it will run on dt. 27/8/2017. No time mentioned. I inquired from the railway inquiry on ph. No.[protected] and got to know that train left at 1.20 p. M. From new delhi Pl. Let me know how can i travel in that train for which i was informed earlier that it is cancelled. You are requested to refund fare paid for the above mentioned train ticket and also compensation for cancellation of my appointments due to wrong information shared by you. Was this information helpful? | |||
Indian Railways customer support has been notified about the posted complaint. | |||
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