[Resolved]  Indigo Airlines — booking wheelchair facility for an already booked ticket

Address:620001

I have already booked tickets for my mother (90 yrs old) to travel with me from mumbai to chennai (Pnr - fjtbyt) and then from chennai to trichy (Pnr - bintkg). She cannot climb stairs. Hence i need to have wheel chair facility for her at mumbai, chennai and trichy. (From and up to the seat). How can i get this request to you and get the confirmation for the same?

S gopal iyer ([protected]) [protected]@yahoo.com
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Dec 22, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2019
IndiGo Customer Care's response
Hi Gopal,

Please be assured one of our representatives will contact you to assist in this regards.

Regards,
Team IndiGo
Verified Support
Nov 19, 2019
IndiGo Customer Care's response
Hi Gopal,

We believe that one of our representatives has contacted you and added wheelchair for the passenger.

Regards,
Team IndiGo
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