IndiGo Complaints & Reviews

Actually sir baat ye h mene apply kia ta quikr jobs for to mereko msg aaya or mene call krliya unko fr unhone bola telephonic interview hoga or amount pay krna pdega to mene krdiye 2000 fr uske baad ek br or money li 5230 ye b krdia uske baad fr security ke liy wo bhi 5100krdie ab ptani koi jwav nai dera h or sir mere pass sare proofs h smjh ni aari h ab kya kru or ye same bnda ka icard h mere ps bhi

Pnr no-gpllpb
Date of journey -06/11/2019
Fleight no - 6e-2405 from bbsr & 6e-554 from delhi
Name of passenger - ashutosh biswal

My son a student of skuast, srinagar was travelling by above mentioned fligsts, and the flight 6e-554 was cancelled from jammu. The boy was purely new in the town and the flight authority left him without any help and he was moving in the town to get one hotel to stay from 11 am to 3 pm with his capability and which is almost impossible. When i asked to customer care of indigo they replied that they can refund the freight partially and nothing can be done by them. Imagine a new person with out sufficient money with him how precarious the condition prevails. I want the justice from the authority neither i will complain with civil aviation ministry of india.

Dear sir,
I have flight with indigo, flight number is 6e157 (A320) pnr no is ylwrfq from delhi to ahmadabad at 6.30 am i reached airport on time, our nightmare with indigo started from delhi airport. I enter terminal 1 from gate no 6, when i reached counter g, after over an hour when it was our turn we were told for code sharing flights we had to go to counter h, no one or nowhere it was displayed that code sharing flights with the same counter that was told by the airport staff. We were then told our some amount is pending. I still don't understand how did indigo issue tickets if our amount was pending. When i argue for the same to not to pay any pending amount, which was false. Then after few more minutes they told me that you cant proceed, when request him that i need to go ahmadabad its urgent for me but they denied to give boarding pass after continue forced him then they said to paid the 8000 rupees then after they provide me the boarding pass for 11 am but i asked him for confirmation of same then they said they can manage with that amount. One of indigo staff previous told me 14000 for same. I am not only the single person who suffer for same, they are two more person who suffer for same but after receiving cash for that they given to boarding pass, i think this is not good attitude by your staff indigo. Here is my indigo flight detail
Delhi-ahmadabad flight number 6e517 (A320) pnr no ylwrfq.
Ahmadabad-delhi flight number 6e162 (A320) pnr no uj2gjj.

Request you to refund the amount for same.

Regarding delay of indigo flight no. 6e 866 from lucknow to ccu dt. 05 nov 2019.

As per my next itinerary plan from ccu to nanning via kunming (Connecting flight, no. Mu556 dt. 06 nov 2019, 00:35am and mu 5589 dt. 06 nov 2019, 23:20pm) boarding counter closed to cause of delay indigo flight as stated above.

Please tell me who responsible for economic loss and time for this.

Dr. Verma kk
Pnr: zgn3kp
Flinght no. 6e 866
Seat no. 7f

Hy i'm sasha from chennai. I had received a msg from indigo stating that i have been shortlisted for job on 6th nov 2019 morning for a interview held on 16th november and i had to pay rs.8900/- as a confirmation that ill be attending the interview and will be refunded with the same. I had paid the said amount and later i received a call stating that i have been directly appointed and i can join in directly on 16th of november at banglore. And i was asked to pay 50000 towards a bond payment which i refused to. And asking upon the address of the place of interview to be held at chennai i was not responded back with any information to attend the interview and get my refund.

Is there any possible ways for me to get a refund of the amount deposited?

The hr name is vinay dhir
Number [protected]
The account details
A/c holder indigo airlines
A/c no [protected]
Ifsc code punb0027200
Bank name punjab national bank

Document sent to me as confirmation https://recruit-airlineltd.blogspot.com

I have paid 2230/- to some rahul name person and the one who called me through telephone was simran sharma after paying they are not attending the call and now their phone is switched off how will i get my money back, what should i do now how to raise complaint against them even they send me that rahul id card anyway i need my money back so what to do for getting that money back

I was booked flight 6e 948 goi to amd on 05nov2019 which was cancelled 4 hours before departure. I had to make sudden hotel arrangements for 5 pax (2 rooms) from 5th evening to 6th night /book a cab to airport which otherwise my hotel was providing (I was in the way to airport on 5th)., bear food expenses from 5th to 6th night and all the hassles to re schedule the flight which was provided from goa to bangalore - bangalore to ahmedabad on a midnight flight with a duration of 8 hours to reach ahmedabad. I had lot of problems with my two children aged 3 and 9, 1 senior citizen and wife. My indigo pnr is eycj7l - 6e 6323/586 05nov goi-blr (T1)/blr (T1)-amd (T[protected]/[protected] hrs.
This is my first bad experience with an otherwise perfect airline indigo... I was denied accomodation facility on the helpline numbers and airport too... I had to bear room expenses and wait 6 hours at the airport for no fault of mine... I wish to complain to airline that they should provide accomodation or bear expenses for accomodation in case of sudden flight cancellation. I demand accomodation expenses worth 15000 for my family caused due to cancellation of flight

Hi team,

I had booked a flight 6e 279 for 15th dec from thiruvananthapuram to bangalore (Pnr epdvub). I recently received a message from indigo team that this flight has been cancelled but i didn't receive any revised itinerary option or any email for refund initiation.

Could you please look into this and let me know if you can provide any revised itinerary or refund my money?

Regards,
Sreelekha

I was traveling from patna to pune with connecting flight and there is a layover at kolkata on[protected] and my pnr is jd2qxl but my flight from kolkata (Ccu) to pune (Pnq) is delayed by more than 2 hours. So as per the refund policy, i want a refund for the delaying of the flight.
My flight number from patna (Pat) to kolkata (Ccu) is 6e708 and from kolkata (Ccu) to pune (Pnq) is 6e794.
Name: saurabh kumar
Contact no: [protected]
Email: [protected]@gmail.com

I was cheated. First i have recieved a mail to go to trivandrum airport for ticketing executive job. First i pay 2000. Then they ask 4646for profile verification that also i paid. And now they ask 11900for training kits. What i say full of losses. There mail id is careers. [protected]@gmail.com and igo. [protected]@gmail.com and there account number and details,


Bank name
Union bank of india
A/c holder name
Rahul
Account number
[protected]
Ifsc code
Ubin0558729

On 4th november we were booked with indigo from goa to kolkata via hyderabad.. We were informed that it has rescheduled early so that we reach kolkata by 7:30pm..6e381.. But when we reached airport we were informed that goa to hyderabad is delayed n we can't reach connection so they are shifting us... After 45mins wait we received a boarding pass for goa to mumbai n mumbai to kolkata... I was told 2:35pm to mumbai n 8:30 mumbai to kolkata... I agreed but when i reached for boarding from goa i was informed flight delay.. N i rechecked the pass which was 5:55from mumbai not 8:30... I again asked them to reschedule n they shifted us to 8:30 which they informed would be from terminal 2. We reached mumbai at 7:15 n our next flight at 8:30 from t2. I at the indigo counter asked official whether i will be able to reach t2.. They after checking the boarding passes informed flight delay at 9:45... So we can reach t2... After booking a taxi we went to t2.. There after stamps from indigo counter n security check we were informed that the flight is from t1... So much harassment...

Indigo's ground staff incharge parusuram at goa airport misusing power by saying i will not let you board the flight because i said "what the hell" when i figured he want even interested in listening to the concern.

My plan was to head home with the goan specialities i carried with me for dinner back home with family. While i was complaining on the delay... Your ground staff incharge parsuram harijan at the goa airport tells me i'll have dinner provided for you!!! What??? You strand a person at the airport for 4 long hours and this is your empathy??? Not even listening... I fly indigo quite often but never encountered such a dismal situation where an incharge wasn't even close to capable of handling it!! Understand the recruitment is difficult but is there sucj a dearth of skills that you need to compromise on your leads???

Hi,

My flight was changed and there was no information in the message regarding the terminal change. Even the security guard let me in and did not inform. I got to know this while checkin, after that no one was ready to take the responsibility to let me get out of that gate, after huge efforts i somehow rushed to the other terminal where i was again stopped for a new ticket which was the responsibility of airlines to send me. At the new terminal there was only one girl handling the counter for indigo airlines which again took a lot of time to give the new ticket. I was about to miss the flight.
Highly irresponsible behaviour. Need a proper response for the same.

I booked this ticket on 13-oct-2019 for travel on 14-oct-2019. But i didn't get any intimation over message or email regarding the confirmation of the ticket. Instead, the web page landed in an error page, though the amount was deducted from my account (Credit card). I didn't even know that the booking was confirmed. Then after few days when i called indigo regarding refund, i came to know that the pnr (Chi6mj) was confirmed. Later i called them repeatedly asking for a refund for the same. Many times i was promised regarding a callback but i am still waiting on that too. What happened to me is really pathetic. This is my last desperate attempt to get my money back. Hoping that it will have some impact.

Hello
Its bonhi ghosh.. I bought tickets for flight no 6e 344 bangalore to kolkata, reached after long security check in 20 min before the flight timings.. But they did not allow me to board the flight instead of medical emergency... I have charged extra 1350 and scheduled at next 10:50 a. M flight.. Now the boarding process starts in this current flight after 10:30a. M (20 min before schedule departure) and i board the flight at 10:55 a. M.
So, what's the rule?? U can charge extra, u cannot understand real problem of people.
Clarify me on this

Sir, booked ticket from blr to tuticorin morning 5:25am flight in indigo. I was in the airport 4:40am had enough time to board. I did not do prechecking, as it was chargeable i thought i will do it at the airport. But when i reached the counter they said it is closed you cannot travel. After reaching few of your team managers they said daily there are around 100 people misses the flight. Is this a happy situation? Previously atleast they will announce if i am in queue to come front if the flight timing is very close. I did not see anything now. There is one passenger who could not make even after the security check, she was told gate is closed, this was just 5:5am. Previously you used to accommodate these things with smaller car. If you are so particular about timing if there is any delay (30min or 1hr which can happen) from airlines side will you refund the full amount and allowed us to travel to destination? I feel this seems to be scam? Are airlines over booked so that anyone who comes late will be dropped? Disappointed with indigo service, they are running monopoly looks like. I see many unsatisfied customers hanging around and cursing your company as many are missing the flight. This is not fair they are not putting in next flight and charges are on actuals and that is really huge.

While web checking, after payment through credit card there was a problem in my laptop and the transaction could not be completed. I immediately contacted
Indigo office and they advised me to rebook and i did it accordingly. They assured that the initial amount paid (Rs.99/) shall be refunded immediatey. Since there was no intimaton about the refund, i contacted indigo office and i was told by mr. Natarajan that refund had been made to easemytrip. I checked with my travel agency and they informed me that they did not get any refund from indigo. This was reported to the indigo on.[protected]. To my surprise there had been no responce/not even an acknowledge from indigo so far. Please look into this matter and arrange the payment early.

Respected sir
I dr hemanth pnr no a frequent traveler of indigo have placed my dark brown wallet in the front pouch seat no 16 e and forgot to collect it back in fact i had green tea and health bar for 300rs and collected change of 200rs that’s when i put my wallet in the front pouch
As i came out of the airport i remembered and immediately i complained to the indigo counter ms avinash was there she tried calling to lost and found section but she couldn’t connect properly and told us to wait but i told her madam flight will take off so kindly call the ground staff and inform them but she couldn’t call them
Later mr ravi who was at wheel chair assistant helped us by calling the ground staff but it was too late and they told they didn’t find anything later i called customer care and lodged the complaint and also told ground staff of chennai to check it as flight landed in chennai but got the information it’s not found
So i hereby request to check thoroughly at bangalore airport as i have very important things like cheque and also my atm and other cards, cash and my id is also there which all are very important
My sincere request to indigo team to find and recover my dark brown wallet which is really very important to me
Thanking you
Regards
Dr hemanth m
Principal
Dscds
Blore

Today i have flight from ccu at 7:00am.

I am with my family we are 8 in total.

We reached ccu at 6 am and check in counter at 6:15 am.

Staff name anand at counter 10 he started checking the id card and he intebsionally paased the time and after 5 min he told us time is over you can't check in go to customer service desk for next flight booking. Then stand up and went to far from his desk and started talking with a girl when we start yelling then he came and telling us this is the rule you have to came 45 min early for check in.

So we came at check in counter at 6:15 he need to do early because he can see the flight time.

We tried to complain in customer relationship manager. She called him and asked whats the reason he said they came to me at 6 :30 and guess what she simple believes that. Hahaha this is the client relationship manager of indigo. I said i can proof that he is telling lie. I have my gps on all tome i can show you what time i came to him also he is telling i came to him at 6 39btgen ho can it possible that i booked my next ticket in 6 36 am with this much rush in all counter. She never listen to me.

So i thought this the indigo business policy
I already booked and paid for this flight next flight they have so may seat vacant so they don't let me in automatically they get 2 flight ticket paid from us.
But about what about our loss i am with my family what about this kind of harassment.
What about my plan which i already made.
Who is going to paid my whole trip loss.
Who is going to pay my hotel bill and cab fare.

My pnr no. Mgk39m
Flight 6e-375

I traveled in so many flight but indigo is worst

I remember that once 1 came 30 min before in airport and they helped me so that i can get into the flight early but indigo just fooled us.

Dear sir or madam
Recently, my wife had traveled from kannur to chennai by indigo flight 6e 7972. While collecting her baggage from the belt she mistakenly forgot to collect her handbag which she had left on the chair by the belt.
She realised this when she came out and then requested the indigo staff to help her out. The staff's behavior and attitude was not as expected and she went in and came back after while saying she could find nothing.
Luckily, for us there was another indigo staff who had come out and my wife requested her to help. She immediately checked my wife's boarding pass & then requested the security to allow my wife inside. She accompanied my wife and left her out at the exit with her bag. Appreciate her help and support.
The name of the staff who disappointed us with her behavior was ms. Dhebari karmakar.
We are regular indigo fliers and request your staff to be more polite and understanding rather than show an attitude - she mentioned "you can go and complain" when i tried to reason out with her to help.
Hope fully things will work out and i believe you should differentiate with the quality of service on and off board.