[Resolved] Indigo Airlines — Cabin air pressure | |||
I have traveled via indigo airlines twice in last few months and have noticed both the flights had same problem of air pressure in the cabin had some issues and the pressure on ear drums were huge. And this was not only with me it was with other passengers too. Kids were crying on both flights and also adults were feeling the same. There was no issue with my other flights which were of spice jet. Details of flights which i had issues as below. 6e - 474 - 8th may. Bangalore to mumbai 6 e - 155 - 19th july - delhi - mumbai. Was this information helpful? | |||
Jan 11, 2022 Complaint marked as Resolved Verified Support Dec 08, 2021 IndiGo Customer Care's response Dear Sir, We're sorry to hear that your journey with us wasn’t a pleasant experience. We would like to inform you that because of the difference in air pressure, some passengers may experience discomfort in the ears during takeoff and landing. This pain can be relieved by swallowing or chewing on bubble gum, or slightly pinching your nose while releasing the pressure from your ears. We also advise you to stay hydrated during the flight to minimize the risk of pain. Further, Customer satisfaction is our top priority and we want the service at all levels to reflect that principle. We sincerely appreciate that you took out time to share your feedback, assure you that we have shared your feedback with the concerned team. We look forward to serving you on board again. Regards, IndiGo Team | |||
 5 Comments | |||
Comments
I too observed the same.Intially I thought there is some problem with ears.Couple of my family members also felt the same.Then I shifted to other airlines.I do not have any problem.looks like some issues with cabin pressure
IndiGo Customer Care's response, Feb 10, 2018
Verified Support
Hi,
We're sorry to hear that your journey with us wasn’t a pleasant experience. We would like to inform you that because of the difference in air pressure, some passengers may experience discomfort in the ears during takeoff and landing. This pain can be relieved by swallowing or chewing on a bubble gum, or slightly pinching your nose while releasing the pressure from your ears. We also advise you to stay hydrated during the flight to minimize the risk of pain. Further, Customer satisfaction is our top priority and we want the service at all levels to reflect that principle. We sincerely appreciate that you took out time to share your feedback, assure you that we have shared your feedback with concerned team.
We look forward to serving you on board again.
Regards,
IndiGo Team
We're sorry to hear that your journey with us wasn’t a pleasant experience. We would like to inform you that because of the difference in air pressure, some passengers may experience discomfort in the ears during takeoff and landing. This pain can be relieved by swallowing or chewing on a bubble gum, or slightly pinching your nose while releasing the pressure from your ears. We also advise you to stay hydrated during the flight to minimize the risk of pain. Further, Customer satisfaction is our top priority and we want the service at all levels to reflect that principle. We sincerely appreciate that you took out time to share your feedback, assure you that we have shared your feedback with concerned team.
We look forward to serving you on board again.
Regards,
IndiGo Team
We travelled from Hyderabad to Mumbai on 2nd December by 6E 235 flight and faced same high air pressure issue. It was a terrifying experience indeed. The issue was throughout the journey and not only during landing & take off. We could see almost everyone was facing this trouble. Few passengers were even equipped with ear plug. It means this is very common issue in indigo flights. We have traveled extensively in last fortnight by Air Aisa etc but never faced such problem. There must be some technical glitch due to which Indigo is knowingly keeping high cabin pressure. Is it due to old poor quality planes or something else? Indigo must come forward and explain and also extend apology for neglecting public health issues.
IndiGo Customer Care's response, Dec 5, 2018
Verified Support
Hi,
We're sorry for the inconvenience caused. Indeed, because of the difference of air pressure, some passengers may experience discomfort in the ears during take off and landing. This pain can be relieved by swallowing, chewing on a bubble gum, or slightly pinching your nose while releasing the pressure from your ears. We also advise you to stay hydrated during the flight to minimize the risk of pain in the future. Further, we have shared your feedback with the concerned team for further review.
Regards,
Team IndiGo
We're sorry for the inconvenience caused. Indeed, because of the difference of air pressure, some passengers may experience discomfort in the ears during take off and landing. This pain can be relieved by swallowing, chewing on a bubble gum, or slightly pinching your nose while releasing the pressure from your ears. We also advise you to stay hydrated during the flight to minimize the risk of pain in the future. Further, we have shared your feedback with the concerned team for further review.
Regards,
Team IndiGo
Sitting in an Indigo plane right now and too scared of the ear pain. Didn't experience any while coming to Delhi by Vistara . Last month too both to and fro flights from Ahmedabad to Bangalore were scary... experienced shooting pain in the ears. Indigo want to ask why cabin pressure in your flights is different from others and also have experienced that your gaining and loosing altitudes are steeper than other flights... this could be one of the reasons... Request you to give your passengers a comfortable experience...
IndiGo Customer Care's response, Dec 8, 2021
Verified Support
Dear Sir,
We're sorry to hear that your journey with us wasn’t a pleasant experience. We would like to inform you that because of the difference in air pressure, some passengers may experience discomfort in the ears during takeoff and landing. This pain can be relieved by swallowing or chewing on bubble gum, or slightly pinching your nose while releasing the pressure from your ears. We also advise you to stay hydrated during the flight to minimize the risk of pain. Further, Customer satisfaction is our top priority and we want the service at all levels to reflect that principle. We sincerely appreciate that you took out time to share your feedback, assure you that we have shared your feedback with the concerned team.
We look forward to serving you on board again.
Regards,
IndiGo Team
We're sorry to hear that your journey with us wasn’t a pleasant experience. We would like to inform you that because of the difference in air pressure, some passengers may experience discomfort in the ears during takeoff and landing. This pain can be relieved by swallowing or chewing on bubble gum, or slightly pinching your nose while releasing the pressure from your ears. We also advise you to stay hydrated during the flight to minimize the risk of pain. Further, Customer satisfaction is our top priority and we want the service at all levels to reflect that principle. We sincerely appreciate that you took out time to share your feedback, assure you that we have shared your feedback with the concerned team.
We look forward to serving you on board again.
Regards,
IndiGo Team
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My flight was from Bangalore to Lucknow via New delhi (6E 485, 6E 6612).
After 2 days I had to return to bangalore with Indigo only. I was so scared that I cancelled the flight and booked a new flight in jet Airways.
I returned bangalore with jetAirways and this time there was no air pressure issue.
Its is almost a week since i travelled in Indigo, I m still not able to hear properly. I went to a EnT specialist doctor for a test. I am taking medicine now.
Its is my sincere req to indigo to fix thos issue. This will keep troubling passengers.