IndiGo Complaints & Reviews

I am former Mayor of Ahmedabad, and a frequent traveler by Air between Ahmedabad and Delhi in connection with various engagements. Mostly I travel by Indigo Flights. On 11th May 2016, I had a bitter experience as narrated below.
I had purchased a confirmed Air Ticket (Booking Reference No. G6UHVS) for travel from Ahmedabad to Delhi by Indigo Flight No. 6E 728. The scheduled departure time was 21:40 hours. As usual, I got my online...

On 29th may 2016 i was having an indigo flight from new delhi to bengaluru at 9:20 a. M, i reached the airport at 8:30 a. M and was waiting in the queue for my turn. Till the time my turn came it was about 8:40 a. M because of which the staff didn't allowed me to board the flight, i told them i reached the airport on time but no one was ready to listen. Here, my question is if they were knowing that counter is will closed by 8:45 at least...

I travelled by indigo from bhubaneswar to kolkata on 28/5/2016 by 7.55pm flight.
While checkin, i have handed over my baggage at indigo checkin counter at bhubaneswar.
After arriving, i didnot get my baggage at the conveyer belt.
Immediately i have filled in property irregularity report(pir) at kolkata indigo counter.
They gave me a cell no [protected] to contact for further updates.
Till date i am calling...

Yesterday i was having a flight at 9:40 a. M from new delhi to bengaluru, i reached the airport at 8:30 a. M and waited in the queue till my turn. I reached the counter at about 8:40 and the indigo staff didn't provided me the boarding pass. My complaint is if the counte was about to close the staff should have shown some courtesy by making a call and asking the passengers to come forward. Because of this i had to pay 3121 inr extra and not...

I did the web check in on 27th May 2016 for the flight 6E - 741 from Lucknow to Hyderabad of 4 tickets 2 adult and 2 children.
Complaint -
1. There was no separate queue and the counter for the web check in passengers. We were suppose to follow the same queue for a manual check in.
2. Around 26 to 28 seats were vacant in the flight on board . I requested the ground staff Swati to just check-in the extra 4-5 kgs of luggage...

I was traveling to Mumbai to delhi on 25th April with my family including one infant... due to some traffic jam in mumbai i was not able to reach the boarding pass issue centre before 45 min as usually we all do.. my flight was schedule 2:30 pm and i report to indigo receptions on 1:55 pm almost 10 min late... they hadn't allowed us to board the flight... they keep arguing me till 20 min for the same instead of help me to board the flight.....

I have coming from new delhi on 26th may to varanasi fromantic 6e 308 indigo. I have found my baggage has damage. I have meet indoor guys but these guys have not copra with me. I have purchased this bag in may16 (Rs.15500).
I am feeling very disappointed and going mental harassment by now.
Kindly provide new bags otherwise i forcertainly to go co sumer forum. I am always preferred indigo (More then 6 times travel in 6 month)...

Indigo staff was very rude and did not allow me to check-in the baggage 40 minutes prior to the take off time saying I need to go to next flight. They had ample time to allow me & as a single lady traveler with a connecting Indigo flight to Indore I was too stressed and had to scramble for money for the next flight. I had even done a web checkin with a printed boarding pass in my hand when they just did not allow my luggage to be thrown in.br...

Dear sir/madam,
My brand new wildcraft travel bag was damaged during the process of loading or unloading. My flight was from mumbai to chandigarh. This has vitally affected my trip leading to an unpleasant experience. I demand a compensation for my loss. The boarding details are stated below:
Flight no. 6e 247
Boarding pass no. C4819v
Date : 16th may 2016
Seat no. 15a.
I expect an answer and compensation...

On 14/4/2016, mrs. Vathsala mani bought a ticket from indigo counter at sanganer airport, jaipur for travel to bangalore on 6th may, 2016 by 6e556 and return to jaipur on 9th may by 6 e 641. I made the payment by my pnb debit card. Booking reference rhj2mr

Thereafter, we cancelled the trip some 3 days before the date of travel. We ere assured that the refund, after cancellation charges, some rs. 4, 000/=and odd, will be credited...

On 26.5.2016, my son shashank agrawal, who was scheduled to depart from bangalore to raipur by indigo flight no. 6e-466 (Pnr no. Z59d7y), was refused by indigo bangalore officials on the pretext that he was late despite his repeated requests that he was stranded in traffif jam. He was bluntly asked to cancel ticket & arrange for other alternative arrangement. Consequently, he had to book another ticket for 27.5.16, thereby causing a loss...

I was cheated out of 1000 buy the airhostess. After buying and paying for a few items I made the mistake of paying for the last order in advance. I waited for the item to arrive and assumed that it would be handed over after we landed. When we finally landed in Dimapur my mom and uncle deplaned as they in good faith assumed that I would get the item. But to my utter shock and disbelief all the air hostesses on the plane ganged up that I was...

Im aastha aak meri flight thi subha 6:40 ki delhi to chennai hum airport pr 5.30 phonche security mein 20min lage aage gaye counter par ldki bolti aap late ho flight jaa chuki hai mtlb hadd hai hum 10 jane tym pr jaakr bhi kuch nhi kr sake.. Vha k wrkrs humse pese maang rhe the naam aache se yaad nhi naveen tha shyaad or uppr se hume next flight mein bhi nhi bheja.. Worst experience wid indigo...

I (Pnr-lelq7x) was suppose to travel via flight no. 6e 693 for indigo airlines on 23rd may, 2016. But it got cancelled... They did not informed us that why the flight had got cancelled... There were no arrangements for room (For staying) nor for food, even there was no facility for water... Airline staff was very very rude... No co-operation from there side... They took 4 hours to return our baggage. I came from ludhiana to have a flight...

I want to bring to your notice points about my luggage that was wrongly tagged. I took the 6.40 PM flight 6E-538 (PNR-C33M2L) from Kolkata to Hyderabad on the 23rd of May. At the check in counter in Kolkata (if I recall, it was the 4th counter), the lady who was checking me in was in a rush (which should not be the case). When I got my boarding pass, I pointed out that the luggage has not been tagged. She then told it will be done and a new...

I have booked ticket from trivandrum to banglore by goibibo, the right time was 17.05 on 24.05.2016 but suddenly after chekin around 16.40pm they told flight is delayed by 35 minutes...flights original arrival time at banglore was 18.15 but it arrived at 18.50...because of this delay i couldnot catched my air india flight which was from banglore to mumbai at 19.30
So because of this sudden without prior information delay i lost my...

Hi my name is dimple bherwani and i was flying from mumbai to jaipur on 3rd may 2016 (Flight number - 6e 217, seat 26 a) and the flight was scheduled for 6:30 p:m in evening. I was carrying my laptop in my check in bag and specially mentioned this thing to authrorities that this bag has a fragile item and it needs to be transit accordingly against which they put the sticker on my check in bag and advised me to continue the travel. Since my...

Recently I booked a ticket through indigo app and flight no. is 6E 251. I made the payment through net banking but after making the payment PNR no. was not sent to my email or phone no. But the amount was debited, So far there is no cash refund. So if anyone knows how to solve this. And I, am not satiafied with the service provided by Indigo and I didn't expect such things from indigo....

Dear Sir,
1).I have book my ticket from Chennai to Delhi on 29 Mar 2016 for travelling on 7 May 2016, by Indigo Airlines the PNR No. of the same is RF7E5H, the ticket which is received by me clearly shows that the payment status is confirmed and Approved for 42, 760.00
2.)The scheduled date of travelling at chennai Airport I was shoked due to non received of Payment by indigo boarding pass counter of indigo staff and they was...

I boarded indigi from delhi to bangalore 6E-109 today. On bangalore airport when i collected my bag i noticed that my bag was a bit torned, i didnt mind that much and i was getting late came out of the airport where i noticed that the tear was a actually a big damage and some products were also missing from it.

My flight was already delayed and was pissed with indigo's degraded service and upon facing this I felt a deep regret...