Indigo Airlines — Change my flight without permission

Address:400708
Website:www.goindigo.in

I booked my flight 6e 968, bom-del on 1 dec, but my flight was shifted to some other flight 6e 154, by just informing me that previous flight was cancelled so we have shifted you to another flight. But that was a false information given by the executive. Again in bombay airport when i asked to give seat in my previous flight 968 your executive told that the seats are not available and i have called the executive to shift my flight. But tell me one thing which flight changes any flight schedule without charging any money??, i have not seen any such flight. At any point of time they have not helped me at all. I have to catch a train from lucknow at 9:00 am on 2 dec inspite of telling this that i will miss my train the executive were not listening at all. Really a worst experience..in future i won't be traveling with indigo providing this kind of service to their customers. Infront of me they have given a seat to some other flight passenger but i insist so many times they not listened to me at all. Really a pathetic situation.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5612
    Pending
    13
    Resolved
    2886
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information