IndiGo Complaints & Reviews

Hello Indigo Customer Service,
I, Santhi Varanasi, am providing my very deplorable and disappointing experience during my recent flight from Hyderabad to Bangalore on October 15th. I was at the Hyderabad airport well ahead of time (before 6.00 am) for my 7.10 am flight 6E 413, PNR - PFETFK. I had my boarding pass issued online and checked in my baggage. I was at the scheduled Gate 30B by around 6.15 am. When I checked with the Indigo...

I am v. k. sankara prasad my mail id. [protected]@gmail.com. i am a regular traveller from hyderabad to new delhi for the past so many years in the indigo. i have also recommended to so many friends and relatives, known people to travel in the indigo as your airlines use to maintain time, service is good. unfortunately i noticed as i am one of the victim in non getting the refund in spite of 5 months over after the cancellation of ticket....

It is with deep regret that I have to bring this up.

On 20th on my flight from Pune to Bangalore Flight 6E 105, PNR -LGDJ7U, after boarding the aircraft along with my mother who is old, I was told there was no space to stow the luggage where we were seated or anywhere near. I have paid extra for the front seats thinking that we would be able to get in and get out without hassels. The airhostess was not very welcoming and they...

This is dipak and i had booked my flight from hyderabad to mumbai that was scheduled for departure on 16th october, 2016 at 5:45 am (Booking ref number: h6dpwi). I reported well in advance at the counter and already obtained my boarding pass printed with me. I completed all the required secutity checks by 5:00 am. I was informed to report at gate 23c at least 20 minutes before the flight departure time. I did report 25 minutes before the...

This is Jyoti Kumari and I had booked my flight from Bangalore to Varanasi that was scheduled for departure on 19th October, 2016 at 5:30 AM (Booking Ref number: FMN1TVVPNE3 ). I reported well in advance at the counter and obtained my boarding pass at 3:30 AM. I completed all the required secutity checks by 4:45 AM. I was informed to report at Gate 13 at least 20 minutes before the flight departure time. I DID report 30 minutes before the...

I booked a ticket using Jio money of indigo on 20 Oct 16 ..from Lucknow to benglore.my amount was debited by indigo...but ticket is not booked...my reference Id is06bf974f[protected]..please help..Jio money transaction no is[protected]...customer name is Ravindra Mishra
From-lucknow
To-Benglore
Date-12/3/2017
Flight time-1040
Amount deduced-2653
Please help me......

Yesterday i had flight by 23:10 and boarding timing was 45 minutes before departure but I reached late by 5 minutes and I had left my bag over there along with my certificate ( which I forgot to take out) kindly help me get my assets . Indigo counter ppl said you have leave it here itself or else you will miss the flight
pls update me ASAP
Thanks
Prabhakar Mahto...

I was flying by the flight Flt No.: 6E 414 of indigo from Banglore to Mumbai.
I had submitted my luggage as a fragile object and had requested to take care.
When i open the box today after coming home 50% of the parts have been damaged. Despite request they have done it . I want to know who is going to help me with the refund and how will the compensation be done.
i am a student and i cant again afford to remake everything...

Name shalini zusthi,
Airline senior manager
misbehaved with sick passenger. On saying something oncounter told me get out through our crf guards..
"CRF KO BULA KE BHAR KARAWADO JADA CHIK CHIK KAR RHI HAI TO"DESE r the true lines by her side
Already filed a written complaint to Mr.pandey airport manager...need feedback as soon as possible..teach her lesson... should be punished to dis rubish lady..should teachh...

Date: 16th october 2016
Subject: physical attack on less than 4 year kid in indigo flight no. 6e-302 on sunday 16th oct’16. (Booking id[protected], hyderabad to delhi
I was sitting at seat no. 17c in indigo airlines on 16th oct’16 at 5:40 pm from hyderabad to delhi. A group of foreigners were sitting just in front of me starting seat from 16 a. Foreigner sitting at 16 c was taking back rest and i was feeling very uncomfortable...

Name: shyam sunder sistla
Date of incident: 11th oct 16
Pnr no: j7kyjs
Flight no: 6e 129 (delhi to hyderabad via mumbai) boarding time: 16:55 pm
I had checked in two small bags and in one of the bags power bank was identified, the airport staff had noted down the details of the item and handed it over to the indigo ground staff, the ground staff said they would handover it to me at the flight or i would have to...

Indigo loots web booking passengers by overcharging for seats. While doing web check-in at any given point of time, for any window or aisle seats mimimum you have to pay 200 rs. And ofcourse there are seats with 300 rs and 600rs additional charges as well. There are no free aisle or window seats available. If you ask them they will tell that those were there but people have already booked it. There are only middle seats which you can book...

This is regarding customer care mail "re: fw: indigo - transaction initiated crm:01284984". I booked flight from kolkata to bhubaneswar (Return) for 2nd nov and the transaction was successful via icici net banking. However it showed error when it returned back to the indigo page. As per a message which popped up earlier before starting the net banking process, there was a message which meant that the behavior is common and expected. I was...

I had my flight 6E 769 on 16.10.16 scheduled on 8.25. I reched d airport on tym and ws in the que from 6.56 am by the tym i rchd the checkin counter at 7.40 the indigo staff told me tht i can not board the flight. Despite of being on the time i ws asked to buy new tckt wrth rupees 8250. Sheer wastage of money and time. It was truly unprofessional behaviour ahwn by the staff and indigo services. I will never ever recommend any one to takw...

I have had traveled in indigo flight from Visakhapatnam to Bangalore on 16th Oct 2016. The person who gave me the boarding pass first time he asked me to go to wash room and clean my face and second time when I came he again asked me to come after 20 minute to collect the boarding pass. Why shall I wash my face or wait 20 minutes to get my boarding pass? Is there any rule in any flight in India to get a boarding pass the customer has to clean...

I am Parmanand Bhagat, my flight was on 16th october 2016, flight no- Indigo 6E - 582 and PNR no. is HELDHK. My complain is about a Laptop . At the time of check in at patna Airport, there was a Laptop in my baggage but after the check out at Delhi, Indira Gandhi International Airport there was missing Laptop when i opened my bag at the Airport. Please query about my Laptop...

Hi

I have booked my ticket for Hyderabad from Kolkata NSCB airport by Indigo 6E-194 flight, PNR no-VC8QTW and Booking Id-NF[protected], date of Journey- 16.10.2016
Yesterday (16.10.2016) I have checked in 55 minutes prior to the flight departure time so I directly visit your fast check in counter but indigo customer care executives has refrained me to issue boarding pass n tried to convince me to travel next day by...

Dear sir,
Mr. Naman Bharti and Paras Yadavwhose flight as mentioned was booked for 16.10.16 vide invoice no NF 27185 scheduled for departure at 6:40 hrs. Both reported at airport well in time as there was a long que for boarding pass. At the time of their turn the issue of boarding was refused and there was more than 35 min was left for flight take off.

No announcement or arrangement was made to bring forward passengers...

Dear sir
I travel from bengaluru-visakhapatnam on15th oct2016 having booking reference no me8zxa, booking id[protected] by flight no 6e 622, with my family. iregret to inform you that my digital camera which was by mistakely kept in luggage baggage was stolen, which i noticed after coming to my native place can you help me to trace out by which i will be very much thankful to you.
Yours faithfully

Md mustafa...

Hi indigo team, i had fed up with indigo service today. I had very bad experienced today. I reached ontime, baggage check in before 45 mins but still your staff did't assist me correctly and i missed the flight even if i reached to boarding time before 25 mins. So again booked the fresh flight and came to mumbai and found my baggage not uploaded by baggage team. I have travelled from hyderabad to mumbai today at 9.50am from flight 6e 608....