[Resolved] Indigo Airlines — e aadhaar card invalid dcumnts for travel | |||
Pnr no al2cwq bbsr odisha airport at checking counter one the staff informed that e aadhaar card is not a valid document to travel thru indigo airlines. She refused to accept my e aadhaaar as proof for travel and was made to wait long and i had to furnish other proof of documents we request pls educate our staff regarding rules of e aadhaar card this will help not to harass the travelling passengers pls provide all ur staff with copy of section 4 (3) of aadhaar act, 2016: government has clearly mentioned in. The section as a valid document Was this information helpful? | |||
Mar 14, 2020 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Feb 10, 2020 IndiGo Customer Care's response Dear Mr. Agarwal, We understand the discomfort you have faced. We have already raised this with the concerned airport manager. Hope to serve you with better flying experience. Regards, Team IndiGo | |||
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