[Resolved]  Indigo Airlines — failed transaction but money's deducted

I have tried booking a ticket from amritsar to bengaluru for the flight 6e - 478, 22nd december from your mobile app. While the transaction had been successful and i have gotten the confirmation of the same form ccavenue, it apparently hasn't been processed and i didn't receive my ticket. A total of 4167 had been deducted from my account. Transaction reference number[protected]. I was told that i would shortly be getting my refund by indigo customer care. When can i expect that?