IndiGo Complaints & Reviews

I was travelling by 6E206 from Dibrugarh to Kolkata on 28 October 2018.

My laptop was in the seat pocket. I forgot to take back my laptop.
Its a mini laptop of Brand ASUS.

I however lodged a complaint to Indigo Helpline.
They said they are investigating.

My PNR is: PBDTTI

Name: Luit Saikia
Email: [protected]@gmail.com

Kindly look into the matter...

Dear sir i booked tickets for two passengers from indore to raipur on 08.09.2018 for 23 september and made them payment of rs 6700 for passenger. On17sept my programe changed and i asked them to reschedule ticket of one passenger to26 september. They told me that i had to pay a penality of rs 2500+fare difference of 8sept and 17septemberwhich they told was rs3700 i agreed and asked when to pay the difference. They told that at the time of...

I was booking a seat for indigo flight on 27th october. The payment was verified by ccavenue but was not processed to indigo and thereby, there was no mail from indigo regarding any seat booking. But, i got a mail from ccavenue that my payment of ₹2833 was successful with order# ionwi4f9xk_qfv8dej8cra.
I am expecting a refund for the same and have attached a screenshot of the mail that i got. Kindly process the refund asap.
Thank...

I have booked my flight for a round trip starting on 21st November and returning on 29th November.. I want to reschedule my flight for returning, changing it from 29th November to 3rd December same timing.
I am highly disappointed by the services offered by indigo. New Ticket Prices are cheaper as compared to the rescheduled ones.I am neither going for any international flight nor i am cancelling my domestic flight that the charges...

Dear Sir, I submitted the complaint regarding intentionally charging for extra weight on 15.09, 17.09 & 21.09. It is ridiculous that you are replying in a very vague manner and declaring that matter is resolved. Is it your target to collect money by hook or by crook from the customers. Your service level is extremely poor. Try to refund the amount Rs. 4, 000/- which you collected from me on 15.09 at the same A/c. I shall wait for 15 more...

Dear indigo,
Flight no-6e2912, date[protected], new delhi to raipur is my flight details. I was already inside and gave my luggage for checkin at 16:30pm while my flight was at 17:30pm. But the indigo staffs at the last chekin gate didnotallow me to board the flight and said you are late. But i was not late as they allowed the person just previous to me and they stopped me. Unnecessary they argued and misbehaved with me. Is this the...

From: arunava chakrabarti
Cf 333, salt lake city, kolkata 700064

Tel: [protected]

We travelled to varanasi from kolkata on october 25, 2018 by 6e 713 and from varanasi to kolkata by 6e 716 on 28th october 2018. Pnr al2wme.

While purchasing on-line my first attempt failed at 7:46 pm using my bank of india account. (Transaction ruled out).

I made a second attempt, and this time,...

We, a group of 6 were travelling from dubai to chennai on 27th oct then from chennai to bhubaneswar via visakhapatnam on 28th oct. We purchased bottles of glass from dubai duty free shops which werent allowed in hand luggage from chennai. So we placed them in the checked in luggages, placing fragile stickers. Inspite of this, the bottles were broken, bag was all spilled with the lock broken. We had asked for extra care to be taken at chennai...

I had a flight on 27th oct, 2018 from hyderabad to vadodara at 05:20 morning but not sure why team indigo had the flight departed at 05:10 which was 10 mins prior to the departure and did not care to call me once on my phone even after i had web-check in done in advance.

I was there at the airport since 4:30 but due to congestion of flights in morning from hyderabad the security clearance took away my time and resulted into...

Dear sir
My back lock broken during traveling from mumbai to chennai flight 6e 229
My name manish malviya
Seat 20a seq - 0163 date 28 oct 6:30 am
This type issue is major issue for passenger take action on member are doing this type of activity
Kindly also check language footage during checking and checkout time
Bags :- sky blue delsay
6e [protected]
Seq - 0163...

I am nagesha travelling from delhi to bengaluru reserves ticket with pnr y8fbye on 27th october scheduled to november 29th.. But timings of flight what i have booked in my mobile changed (5pm to 5am) automatically by company... Thrice i checked timings before booking but company is denying same.. Asking us to pay extra charges change is highly hurting me and is unjustifiable. I am requesting airlines to change my scheduled flight to 5.05...

We missed flight due to wrong coordination of indigo staff.. Worst service by indigo... You can check cctv footage for details... Flight was at 4.55 dtd 28/10/2018 6e146 a320.. There were no any kinda announcent for bangalore flight.. Shame on indigo... Charged extra 1000/- for us..
We need resolution as soon as possible..

Vatan chavan
+91 [protected]...

While travelling through indigo air from hyderabad to bhubaneswar on 23.10.18, your boarding pass staff asked me for "fit to fly" certificate. I was operated at mumbai - apollo on 23.01.18 and went to mumbai for check up. Nasal feeding is steel continuing. I show my documents to your staff and told that on 22.01.18, i went to mumbai from bhubaneswar by indigo. There wasno problem. I am quite fit to fly. No wheel chair required for me. I am...

Hello,

I was tracelling from delhi to bhubaneswar and my flighat depature time was 8:50 am. I completed my security checkin at around 7:20-30 am and then waited for the gate to open. Unfortunately due to triedness i had dozzed off. When i wake up at around 8:30.. I found that gate is closed.

After reaching to indigo staff at around 8:40 am.. They said that flight already depart. Whereas the actual depature...

V r frequent flyer of indigo due to its ontime service without any cancellation flight till date v don’t have any complaints about u but i booked this ticket long time ago after that your both side flight has been cancelled so v want this flight to be transferred from ahmedabad to dubai and return as same v want now flight from ahmedabad to dubai 12:50 am on 8/11/2018 november 8th 2018 and return dubai to ahmedabad 7:00 pm on 11/11/2018...

I had a flight on 23rd oct 2018 from mumbai to ranchi via patna at 10 : 30 am. I did my security check in at 8:30 and already done the web check in. Due to airport runway closure at mumbai airport there were too rush. And i was sitting opposite to the gate. There were no announcements for boarding done by indigo person. Even there was no final call for the flight by 10:10, i just went to them but they specified due to runway closure they...

My pnr nozgkzjw was privided with coupon on boarding pass so called special services.
When handed to inflight cabin crew, the rude behaviour is not acceptable. It happened both onward and return journey.
This is insult 1. First to cheat customer by printing special services and not clarifying. She replied such type is not services are not there and so knowledgeble....

This is sweety bose, i have travelled through indigo flight on 22nd oct 2018, from. My pnr no is hgsw9a, flight is 6e 708 from raipur to bangalore. During the security check i was being asked to submit my carry-on baggage in check-in baggage saying it would be better since i had some medicines in it. My check-in baggae was of 13kg and since we two peopie were travelling my baggage limit would be of 30 kg but when i went to submit my baggage...

On 24th oct 2018 hand trolly bag booked from colombo to bengaluru and received trolly bag, there after hand over to indigo at bengaluru for nscbi air port, kolkata, at 9.45 at belt no 3 upon received i found handel portion of trolly bag totally destroyed by ur concerned staffs, shows ther utmost negligent deliberate atitude, then and then i informed ur staffs seated near to belt 3, both were women, they wat to settle the claim by paying rs....

I travelled along with my family from bengaluru to visakhapatnam dated 21/10/2018, indigo 6e208 0 class aircraft:320 pnr no 6e-uimbna). On landing at visakhapatnam, while we received baggage from the conveyor belt, we were surprised on seeing the condition of baggage, it was damaged and has patches like someone threw clay on it. Indigo will never ever bother about these things. They are worst. Indigo baggage handling
When we rushed...