I had a flight from Kolkata to Udaipur on 23.01 with PNR details W5QMWQ.
The flight schedule was 1:00PM from Kolkata to Delhi and at 06:10PM from Delhi to Udaipur. However, after reaching airport got an information that flight is delayed and is expected to leave around 2:00PM. The flight finally took off at 3:30PM and landed at 5:30PM, due to which the connecting flight was impossible to catch as the terminal was also different.
When asked from the ground team they mentioned you can take a cab from T1 to T2 Delhi and try catching the flight, but all efforts went in vain, and I missed my flight.
Later the Indigo team put me in a flight to Udaipur via Mumbai for which the connecting flight from Mumbai to Udaipur was at 6:00AM. I had to be at Mumbai airport the whole night and no support for accommodation/ lounge or food.
I have reached my destination from original place in 24hrs which has caused a loss of leave at work and inconvenience.
I would want to be compensated for this concern. Was this information helpful? |
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