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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 3

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Dear Sir,

PNR NO 6E-PTY8RM

This is the nth time I am requesting you to give me a confirmation stating that

1. Flight 6E 17 was delayed and departed after 9.45 am instead of the scheduled departure of 6.40 am on 23rd December 2023. Because of this I missed my connecting flight from Istanbul, 6E4234 and had to take another flight TK0011
2. My luggage got delayed and reached me on 25th December...
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K
kaoundinya
Jan 16, 2024
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Lost item on flight - urgent assistance required

Address:dairy farm

Dear Indigo Airlines Customer Support,

I hope this message finds you well. I am writing to report a lost item during my recent flight with your airline.

I traveled today on a flight that departed at 9:55 AM from Kolkata to Hyderabad. My ticket number is L2QQTK/2/1. Unfortunately, I seem to have misplaced my black Oppo Echo X Buds during the journey. I believe I may have left them either in the bathroom or near...
+1 photos
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B
bist77
Jan 16, 2024
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Refund of cancelled ticket

R/sir
The following Air tickets were booked by me as per details mentioned against each :-
S/ No. From To Date of journey Flight No PNR NO Amount paid
1 Delhi Patna 14 Jan 2024 6E 2695 YN827B 4252
2 Patna Delhi 15 Jan 2024 6E 2792 FWK4UY 3803

As you know that flight No 6E 2695 dated 14 Jan 2024 from Delhi to Patna got cancelled by INDIGO Authority and as there was no alternate arrangement made/provided...
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G
geetanvi
Jan 15, 2024
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Lost check in baggage

Address:gurgaon

I was traveling to Delhi from Bengaluru via Hyderabad by a flight at 3am on 15/01/2023, which was delayed till 11.45am(Flight no. 6E6178 and 6E 2114). But then I was shifted to a direct flight to delhi mentioning that I'll not able to catch the connecting flight( Flight no 6E 871). The flight landed at 3.30pm but I didn't recieve my baggage and it's been 6 hours and my complaint is still not lodged. In that bag I've really important documents...
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C
Chinnap Reddy
from Hyderabad, Andhra Pradesh
Jan 15, 2024
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URGENT - Delay in Indigo flight resulted in Miss to International Flight

Hi Team,

I want to raise a concern against INDIGO on delayed flight which resulted to miss my international flight to Canada, Montreal

Details:

Booking Code : UZ8LFC
Ticket Number :[protected]
Passenger Name : Pallerla Chinnap Reddy

My Actual departure from Hyderabad is at 9:55 PM and it got delayed by 2 Hrs and started at 11:45 PM and i reached delhi airport @...
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A
avnayak2002
from MUMBAI, Maharashtra
Jan 9, 2024
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Ticket cancellation

Mumbai to Kozhikode – 6E 5207
Jan 15, 3:10 PM–4:45 PM
Take-off
Mon, Jan 15, 3:10 PM
Landing
Mon, Jan 15, 4:45 PM
Flight duration
1 hr, 35 min
Passenger name
MS. VIJAY RAJKUMAR SHENOY
Seat
-
Confirmation number
NF7PGLO4K8H60YUO6427

Above is the filight booking details made through MMT. This was accidental, by oversight wrong...
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R
Ravranjith
from Trivandrum, Kerala
Jan 8, 2024
Jan 21, 2024
This thread was updated on Jan 21, 2024
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Job for money

Sir I had come in contact with HR Rohit through Facebook reel for job in aviation indigo airlines for which I had contacted him he had asked me to pay the amounts to particular account which I will attach it I had paid an lumpsum amount of which the amount was to be refunded and a cheque was also been signed but as he met with an accident and was admitted in Hyderabad for his head operation were it was performed and by bad luck he is no more...
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S
samuelhanssami
Jan 2, 2024
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Refund of the denied booking from Indigo web portal

I booked Indigo flight date 14 Feb 2024 from Visakhaptnam to Lucknow with PNR CUZ6KG. the amount of 12392.00 got deducted from my bank account but the booking got denied
i am attaching the screen grab of the booking information
Please refund my money...
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V
vijay.sundesha
from Ahmedabad, Gujarat
Jan 1, 2024
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Cancellation Charges and not providing alternate solution.

From: VIJAY KUMAR SUNDESHA
B/1404 SKD SURYA KUTIR NEAR,
AEC CROSS ROAD NARANPURA,
AHMEDABAD PIN-380013.
Mail-vijay.[protected]@gmail.com
Mob: [protected]
Date : 01/01/2024

To
Customer Relations IndiGo Airlines
Central Wing, Ground Floor,
Thapar House, 124 Janpath,
New Delhi - 110001 India

Subject: Complaint Regarding Unjust Cancellation Charges...
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P
Pankaj Pal Panwar S/o Sh. Krishan Lal P
Jan 1, 2024
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Damage of Checked in Luggage

Address:441/12 DC Colony, Bighar Road, Fatehabad, Haryana -125050

Respected Sir/Madam,

I, Pankaj Pal Panwar, resident of Fatehabad, Haryana, flew with Indigo airline . On Friday, 23 December 2023, from Delhi to Mumbai on flight number 6E-864. My PNR No. is YVMP5D.

I checked in my luggage at Delhi on 04:45 PM, 23/12/2023 and upon arrival at Mumbai, my luggage was found to be Damaged completely. For the loss, I appeal for compensation to be provided.

My contact...
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S
Sugandha Aggarwal
from Bengaluru, Karnataka
Dec 30, 2023
Jan 3, 2024
This thread was updated on Jan 3, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding cancellation of flights and then not providing proper solution

I was suppose to travel from ahmedabad to chandigarh in my non stop flight on 29 december at 21:45 but flight got cancelled and they didn’t provide us any accommodation in night and they said you see on your own … and then somehow we managed to find some hotel nearby and then that flight was rescheduled to next morning… Next morning it was at 11 Am from ahmedabad to lucknow and then lucknow to chandigarh…. It was a layover flight…...
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P
Pankaj Pal Panwar S/o Sh. Krishan Lal P
Dec 29, 2023
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Damage of Checked in Luggage

Address:441/12 DC Colony, Fatehabad, Haryana

Respected Sir/Madam,

I would like to state that my name is Pankaj Pal Panwar, and I am a resident of Fatehabad, Haryana. On Friday, 23 December 2023, I flew with Indigo airline from Delhi to Mumbai on flight number 6E-864. My PNR No. is YVMP5D.

I have checked in my luggage at Delhi on 04:45 PM, 23/12/2023 and upon arrival at Mumbai, my luggage was found to be Damaged completely. For the loss, I appeal for compensation...
+3 photos
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D
doppa_anu
Dec 29, 2023
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Missing Checking Baggage

Hi travelled from LHR to HYD vai Doha .
I was infomred my check in baggage was left in Doha and it would be received by today. Yet I have no information on it.
Please suggest when would I receive it.

Regards,
Aruna....
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D
Dec 25, 2023
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Flight cancellation

On 25th Dec, Indigo cancelled Indore to Delhi flight by just dropping a message that flight is cancelled. We were 7 passengers including 3 senior citizens and 2 kids. We waited at Indore airport for 3 hours, there were no flights available on that day, we had to book hotel....
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Address:004, Terrace Towers, near electricity department Alto, Porvorim, Goa 403521

Dear Management Team,

I am writing this letter to convey my disappointment against the unprofessional behavior of your staff members in the Goa airport towards wheelchair arrangements while travelling back home to Visakhapatnam from Goa.

As you are aware, wheelchair service for this PNR has been reserved well in advance for the passenger, CL Mittal, aged 85 years. However, after reaching Goa Mopa airport by...
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D
Dr.pijush
Dec 18, 2023
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Lost earbud

I was on indigo flight 6E 6344 from Amritsar to kolkata on 18/12/2023. I was seated on 26B.
I lost right sided earbud of my samsung galaxy buds 2pro (bora purple color). The bud slipped off my ear during landing to kolkata (touchdown time) and skidded on the floor. I couldn't find the bud despite searching.
Tried buds locator but to no avail.
Please help....
+2 photos
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Z
zpor
Dec 18, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
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Refund not received

My flight G6 1471, PNR N2LEVK got cancelled due to floods on 5th December 2023...
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Y
yadav.sanjeev
Dec 18, 2023
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Assets Loss in Flight- 6E6401 (PNR- VN24GB)

Address:1st &4, Cross road Room No.: 103, Gusto Co-live PG, Laxmi Narayanapura Near Kundalahalli Gate, PINCODE: 560037, Banglore

Hi Team,

Request to take concern step on the request,
I have lost my Power-bank and Charging wire (I-phone) in flight seat number 4F.
Date of Journey: 13th Dec’2023
Departure time: 13:00 PM
Boarding time: 12:15 PM

Kindly help to courier loss Assets to my address: 1st &4, Cross road Room No.: 103, Gusto Co-live PG, Laxmi Narayanapura Near Kundalahalli Gate, PINCODE: 560037, Banglorebr...
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N
NitishKhadayate
Dec 18, 2023
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Indigo Airlines- Not allowed to board flight

I booked my flight from Indore to Nagpur on 18th December 2023. The PNR was GZBGVQ. I checked into the airport well before an hour. My bag was 14 kg and despite my ticket mentioning 15 kg allowed in check in bag, I was refused check in as the Indigo staff mentioned that ATR aircraft only allowed smaller bags with lower weight limits. Despite multiple requests, I was not offered any assistance from the staff and was not allowed to board the...
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A
Anup Dwivedy
Dec 16, 2023
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Different seat allocation in single pnr

I am a senior citizen along with my wife travelling to Singapore from Bhubaneswar on 16/12/2023 by indigo flight no 6E 1479.
The web check in never happens and all the time shows seats are booked.
Now they have assigned different seat 20D and 30C to both o[censored]s for single Pnr.
Complete fraud on senior citizens like us....
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