[Resolved]  Indigo Airlines — Lost Baggage

I travelled from Delhi to Abu Dhabi on 13th December and have not received my luggage yet. Even after multiple follow ups and putting so much effort to reach indigo, there has been no positive response from Indigo.

It was communicated to me that the luggage will be arrive on the next day flight and indigo will contact you to ensure there is no communication issues. However, I am encountering such issues from any airline first time that even after 7 days of flight, I have not received the luggage which have important personal items.

Please find attached complaint copy in this regards.

Appreciate your swift response in resolving the issue and get the luggage delivered.
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Jan 22, 2022
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2021
IndiGo Customer Care's response
Dear Sir,

Sorry for the hassle! Please let us know your PNR via DM on Facebook or Twitter. Alternatively, you may write to us at customer.[protected]@goindigo.in.

Regards,
Team IndiGo
 
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